Does National Garden Service pay their employees well?

According to anonymously submitted Glassdoor reviews, National Garden Service employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at National Garden Service. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at National Garden Service?

43% of National Garden Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Garden Service 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at National Garden Service?

Merchandiser (15) , Live Goods Merchandiser (9) , Retail Merchandiser (5) , Division Manager (2) , GARDEN MERCHANDISER (2) , Plant Merchandiser (2)

What are the pros of working at National Garden Service according to real employee reviews?

"Flexible Hours" ((in 5 reviews)); "Flexible schedule, independent work, working with plants" ((in 4 reviews)); "I had the best manager and she would often stick us for her employees to the higher up people for things like better pay for example." ((in 2 reviews))

What are the cons of working at National Garden Service according to real employee reviews?

"My experience was that communication and management were inconsistent." ((in 7 reviews)); "Not supported by management, little training in displays." ((in 4 reviews))

What are the top reviewed National Garden Service locations?

Michigan Center , Los Angeles , Payson , Lexington , Newport News , Norfolk , Phoenix , Oxford , Harrodsburg , Stanton , La Grange , Paducah , Cheyenne , Dallas , Houston , Mississippi State , Virginia , Savannah , Tennessee Ridge , Oak Ridge , Goodlettsville , Nashville , Fort Wayne , Lafayette , Waverly , Marion , Wheelersburg , Brighton , Denver , Redmond

National Garden Service reviews

3.0

43% would recommend to a friend

(46 total reviews)

Jeff Biro

27% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (46 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Garden Service has an employee rating of 3.0 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Garden Service employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

46 reviews

2.0

Apr 27, 2026

Waste of time, I wanted a career and they just want to exploit you

Live goods merchandiser

Recommend

CEO approval

Business Outlook

Pros

Steady work during peak season, not very much oversight in terms of management

Cons

Not a single chance for upwards mobility.

National Garden Service Response

4w

Thank you for your feedback. We are glad you found the seasonal work steady and appreciated the autonomy in the field. We are committed to offering clear pathways for advancement, and we regularly look to promote dedicated merchandisers into MAC, Team lead, and Division Manager roles. We also hear your feedback regarding communication; we are actively working to streamline how shipment data is shared so our teams receive relevant updates without unnecessary notification fatigue. We appreciate your insights and wish you the best in your career journey.

5.0

Aug 19, 2025

Love the plants!

Garden merchandiser

Recommend

CEO approval

Business Outlook

Pros

- Email Communication - Flexible Hours - Team Support

Cons

- Shipment Communication Issues - Continuous Training - No Office Work

National Garden Service Response

8mo

Thank you for sharing your feedback! We’re pleased to hear you appreciate the flexibility, communication, and team support. We also value your suggestions around shipment communication and product education. Your input helps us continue to strengthen our training programs and overall associate experience.

1.0

May 27, 2024

Don't support employees

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

Working outside, working with plants

Cons

Inconsistent management. You work for NGS but you get one day of training and then every kroger employee tries to tell you things to do, then NGS tells you that krogers isn't your managerand you're wasting too much time so then you don't do what krogers ask and NGS says they got a call and need to reduce your hours?

National Garden Service Response

1y

We're sorry to hear that you were not completely satisfied. Please reach out to us directly at info@nationalgardenservice.com so we can address any concerns you may have.

Viewing 7 - 9 of 46 Reviews

Jobs at National Garden Service

Merchandiser-Garden Center