Does National Garden Service pay their employees well?

According to anonymously submitted Glassdoor reviews, National Garden Service employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at National Garden Service. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at National Garden Service?

43% of National Garden Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Garden Service 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at National Garden Service?

Merchandiser (15) , Live Goods Merchandiser (9) , Retail Merchandiser (5) , Division Manager (2) , GARDEN MERCHANDISER (2) , Plant Merchandiser (2)

What are the pros of working at National Garden Service according to real employee reviews?

"Flexible Hours" ((in 5 reviews)); "Flexible schedule, independent work, working with plants" ((in 4 reviews)); "I had the best manager and she would often stick us for her employees to the higher up people for things like better pay for example." ((in 2 reviews))

What are the cons of working at National Garden Service according to real employee reviews?

"My experience was that communication and management were inconsistent." ((in 7 reviews)); "Not supported by management, little training in displays." ((in 4 reviews))

What are the top reviewed National Garden Service locations?

Michigan Center , Los Angeles , Payson , Lexington , Newport News , Norfolk , Phoenix , Oxford , Harrodsburg , Stanton , La Grange , Paducah , Cheyenne , Dallas , Houston , Mississippi State , Virginia , Savannah , Tennessee Ridge , Oak Ridge , Goodlettsville , Nashville , Fort Wayne , Lafayette , Waverly , Marion , Wheelersburg , Brighton , Denver , Redmond

National Garden Service reviews

3.0

43% would recommend to a friend

(46 total reviews)

Jeff Biro

27% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (46 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Garden Service has an employee rating of 3.0 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Garden Service employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

46 reviews

1.0

Apr 5, 2025

You can do better

Division manager

Recommend

CEO approval

Business Outlook

Pros

You are taking care of plants

Cons

While they’re expanding internal operations and handing out bonuses and perks to office staff, the people out in the field—who are doing the physical work every day—are getting nothing. There’s a real imbalance in how appreciation and compensation are being distributed. The field teams are the backbone of this operation, yet they’re often overlooked when it comes to raises, recognition, or advancement. It’s frustrating and disheartening for the people who are keeping things running on the ground.

National Garden Service Response

9mo

Thank you for your feedback and for your years of dedication to National Garden Service. We sincerely appreciate the commitment of our merchandising teams, whose efforts are essential to our success. We hear your concerns regarding recognition, compensation, and opportunities for advancement. Our merchandising employees are at the heart of what we do, and we know it’s critical that their contributions are acknowledged and rewarded. We are actively evaluating how we can better support career development and ensure that appreciation and opportunities are shared equitably across the company. Your perspective helps us improve, and while we regret that your experience has not fully reflected our intentions, we are committed to building a stronger, more balanced culture where all employees feel valued and supported. —National Garden Service

5.0

Mar 15, 2025

Great Company Culture

Live goods merchandiser

Recommend

CEO approval

Business Outlook

Pros

Great pay. Available to work more or less hours. Work with some of the best people. Plants are lovely.

Cons

Reduced hours in early spring and in winter. Trees are a bit annoying to unwrap but they're beautiful.

National Garden Service Response

8mo

Thank you for sharing your experience! We’re glad to hear you enjoyed the team environment, leadership, and overall workplace culture. We appreciate your feedback regarding seasonal hours and will keep it in mind as we plan for upcoming seasons. Your positive comments mean a lot to us and help reinforce what’s working well.

4.0

Mar 5, 2025

Okay place to work

Garden merchandiser

Recommend

CEO approval

Business Outlook

Pros

You get to work alone and mostly at your own pace. Team leads can make or break it, and I was lucky enough to get a great team lead.

Cons

No consistency, lots of promises with little follow through. With new shipments, you never knew when to expect them. Some stores can be difficult to work with.

National Garden Service Response

8mo

Thank you for taking the time to share your feedback! We’re glad to hear you had a positive experience with your team lead and enjoyed the flexibility and independence of the role. We appreciate your honest input regarding communication and consistency, and we’ll share your comments with our leadership team as we continue to strengthen our processes and support for all associates.

Viewing 10 - 12 of 46 Reviews

Jobs at National Garden Service

Merchandiser-Garden Center

Merchandiser-Garden Center