National Grid reviews

4.4

91% would recommend to a friend

(2,742 total reviews)
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Zoë Yujnovich

91% approve of CEO

87% positive business outlook

National Grid has an employee rating of 4.4 out of 5 stars, based on 2,742 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

- Exposure to complex organizational challenges - Opportunities to work across US/UK and gain international experience - Smart, hardworking colleagues

Cons

- Heavy bureaucracy slows decision-making and innovation - Limited support for employee well-being and inclusion initiatives - Leadership communication is inconsistent and at times unclear - High turnover and lack of stability create stress for teams - Career progression can feel politicized rather than performance-based

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National Grid Response
10mo
Thank you for sharing your experience and for highlighting both the positives and the areas where we can improve. We’re glad to hear that you’ve had opportunities to work on complex challenges, collaborate across the US and UK, and connect with talented colleagues. We also recognize the concerns you’ve raised around bureaucracy, leadership communication, well-being, and career progression. These are important areas for us, and feedback like yours helps us continue to focus on building a more supportive, transparent, and inclusive environment for all employees. We are actively working to simplify processes, improve communication across all levels of the organization, and strengthen our efforts around employee well-being and inclusion. While change takes time, we remain committed to addressing the challenges you’ve mentioned and ensuring employees feel empowered, supported, and recognized for their contributions. Thank you again for taking the time to share your perspective, it’s invaluable in helping us find better ways to support our people.
5.0
Sep 2, 2025

28 Year Anniversary

Recommend
CEO approval
Business Outlook

Pros

The ability to have many roles withing the same company. Upward mobility and a great place to work!

Cons

nationalgrid is an extremely large organization. You have to advocate for yourself but the rewards can be great.

5.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunity to move up, If you want. Great work life balance when compared with other companies in the area. Management legitimately cares about your well being and is interested in your success. Many different avenues open up for you to go down once you’re in the door.

Cons

It’s a utility, it can involve long days / hours when emergencies come up, but you are well compensated for it (unlike a few other utility companies). The work can be stressful when dealing with the different personalities involved, but it’s nothing out of the world crazy. Pros far outweigh the cons.

Viewing 382 - 384 of 2,742 Reviews

Glassdoor has 3,214 National Grid reviews submitted anonymously by National Grid employees. Read employee reviews and ratings on Glassdoor to decide if National Grid is right for you.