Is National Grid a good company to work for?

National Grid has an overall rating of 4.4 out of 5, based on over 3,209 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 92% of employees would recommend working at National Grid to a friend and 88% have a positive outlook for the business. The best reviews about National Grid have been left by employees working as Lead Engineer , Lead Program Manager and Intern - Hourly .

Does National Grid pay their employees well?

According to anonymously submitted Glassdoor reviews, National Grid employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at National Grid. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at National Grid?

92% of National Grid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Grid 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at National Grid?

Analyst (109) , Engineer (78) , Manager (68) , Project Manager (65) , Intern (64) , Customer Service Representative (59) , Senior Analyst (53) , Power Systems Engineer (41) , Director (38) , Senior Engineer (32) , Lead Analyst (30) , Supervisor (22) , Associate Analyst (20) , Business Analyst (20) , Intern - Hourly (19)

What are the pros of working at National Grid according to real employee reviews?

"Good benefits and pay depending on department" ((in 319 reviews)); "Work life balance is good (as long as you hit deadlines and get your work done you can be flexible)." ((in 240 reviews)); "good pay and hours per day" ((in 220 reviews)); "Generally great people to work with; majority want to do their job and do it well" ((in 214 reviews)); "Great culture and a company that makes a real difference" ((in 112 reviews))

What are the cons of working at National Grid according to real employee reviews?

"Poor management with no clear plans" ((in 121 reviews)); "Communication could be improved between senior leadership because sometimes their idea of a project goal/change doesn't some across clearly." ((in 50 reviews)); "Too many managers and directors making changes and barely implementing the changes and then change the overall plan altogether." ((in 47 reviews)); "Upper Management Can Loose Touch, some goals are unrealistic, can be stressful at times" ((in 31 reviews)); "Unorganised, poor communication, ever changing structure" ((in 29 reviews))

What are employees saying about National Grid layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Grid layoffs and their outlook for job security at National Grid in 2026.

What are the top reviewed National Grid locations?

Waltham , Syracuse , Brooklyn , New York , Boston , Northborough , Hicksville , Melville , Albany , Worcester , Providence , Buffalo , North Andover , Long Island-Queens , Lowell , Staten Island , Malden , Brentwood , Brockton , Greenpoint , Island Park , Northport , Westborough , Whitinsville , North Syracuse , Troy , Bellmore , Hewlett , Holtsville , Liverpool

National Grid reviews

4.4

92% would recommend to a friend

(2,737 total reviews)

Zoë Yujnovich

94% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,737 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Grid has an employee rating of 4.4 out of 5 stars, based on 2,737 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews

5.0

Feb 25, 2026

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Also, able to work on interesting & challenging projects every day.

Cons

May need to work late night schedules during emergency situation. (Snow/Windstorms)

5.0

Feb 24, 2026

A great place to work

Head of delivery

Recommend

CEO approval

Business Outlook

Pros

I really enjoy the culture here, and always have. We promote and thrive on diversity. Career development is strongly encouraged. You can progress as far as you want and even career change without leaving the business. So much training is on offer.

Cons

Some decisions aren't made quick enough, but this is generally the case with large organisations. However, i believe decisions are made with the best intentions and the consumer in mind.

5.0

Feb 24, 2026

Customer service department experience

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The customer service department is a very transformative, educating and enlightening position, You will learn how to articulate yourself in a professional manner, how to de-escalate, negotiate, and how to think critically among other skills. It can be very rewarding especially when you are able to resolve a problem. The people here are also great. They will do everything to help and ensure that you are successful. National Grid is also a great company to work for. National Grid provides incredible benefits, pay and above all the opportunity for growth. National Grid has changed my life.

Cons

It can be overwhelming at first and very stressful when you are learning the system and all procedures. Lots of tests, in your first year the work life balance might not be ideal but over time it certainly does improve dramatically.

Viewing 91 - 93 of 2,737 Reviews

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Jobs at National Grid

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National Grid

National Grid reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Place to Work

A great place to work

Customer service department experience

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Jobs at National Grid