Pros
(Note - title has changed to "Case Advocate" or something like that - this is the position that works on Life New Business polices before and after the underwriter makes a decision) -steady work -I was able to work overtime when I wanted -Nationwide has a guaranteed benefit pension -401k match was decent -tuition assistance
Cons
-lack of development options - there was no good career path beyond the "senior" entry level job, it was like "if you want another job, go find one - there are thousands here" (yet they worried about retention too) -favoritism did play a part in hiring/promotions -salary was not the greatest -could be a pro for some, but people who were bad at their jobs were allowed to stay after making constant mistakes and causing everyone else to do more work leads to a lackadaisical mentality amont people prone to it (they know they won't be fired) and causes resentment among people who do work hard -difficult technology rollouts -for promotions, it was expected that you had shadowed and reached out to the hiring manager 6 months in advance or something, and have shown interest long before the job was posted - this is never written anywhere or explained at any time, but I heard the HR people openly laugh at people who didn't understand this