Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 26 reviews)); "Neighborly UK offers a fair work/life balance." ((in 6 reviews)); "Starting with a strong associate onboarding process, Neighborly continues to invest in its people throughout their career through innovative training and career pathing programs." ((in 6 reviews)); "Good working environment" ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Compensation and benefits are poor" ((in 15 reviews)); "Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 13 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 13 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 8 reviews))

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Neighborly®

Neighborly® reviews

3.3

55% would recommend to a friend

(271 total reviews)

Mike Davis

56% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.7

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

2.0

Sep 12, 2025

Over worked for little pay- chaotic

Marketing

Recommend

CEO approval

Business Outlook

Pros

2 days remote, they attempt to have good culture

Cons

Under paid, turn over rate is WILD. Working with franchise owners needs to be a passion because it’s not easy.

Neighborly® Response

8mo

Thank you for your feedback. We’re glad to hear you’ve found value in our hybrid work model and our efforts to build a strong culture. We also recognize the challenges you’ve highlighted, especially around compensation, turnover, and the complexities of working with franchise owners. Your advice is appreciated. We’re actively working to improve internal communication, career development transparency, and support for our teams. Promotions should reflect growth and impact, and we’re committed to aligning recognition with meaningful rewards. We also understand the importance of empowering our employees while maintaining healthy franchise relationships. Thank you again for sharing your experience. It helps us grow.

1.0

Sep 11, 2025

Long work hours and high turnover

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The coworkers are really nice.

Cons

Highest turnover of any company I worked for. Insanely long work hours for some departments/teams.

2.0

Aug 24, 2025

Not appreciated

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Hybrid, 401k match and that's it

Cons

Micro management, not feeling appreciated, not enough diversity and favoritism

Neighborly® Response

9mo

Thank you for sharing your feedback. We’re glad to hear you’ve found value in our hybrid work model and 401(k) match. That said, we take concerns about micromanagement, appreciation, diversity, and favoritism very seriously. Your input about the sales management team is noted. We’re committed to fostering a culture where every employee feels respected, empowered, and included. Feedback like yours helps us identify areas for growth and improvement. If you're open to it, we encourage you to share more details so we can better understand your experience and take meaningful action. Please email people.services@nbly.com to set up a time to talk. Thanks

Viewing 28 - 30 of 271 Reviews

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