Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 26 reviews)); "benefits are good" ((in 11 reviews)); "Great colleagues, committed to the cause with terrific franchise networks in the UK" ((in 9 reviews)); "Neighborly UK offers a fair work/life balance." ((in 7 reviews)); "Great training and support." ((in 7 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 13 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 11 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 9 reviews)); "Additionally, there are notable challenges with internal communication, often leading to situations where team members are not adequately informed or aligned on ongoing projects and objectives." ((in 6 reviews))

Neighborly® reviews

3.3

55% would recommend to a friend

(271 total reviews)

Mike Davis

62% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

2.0

Mar 8, 2017

Needs to bring sales up to par with industry standards

Sales

Recommend

CEO approval

Business Outlook

Pros

DWYER FAMILY has worked to turn the company around but is no more than a spokeswoman now. The Code of Values is great in theory, but rarely carried out in the sales department. Franchisees are incredible and make it worth it. Income potential is good for Waco area but lower than franchise sales industry average.

Cons

Sales department is a revolving door. Leadership is outdated and not up to date with the franchise sales norm. Most companies allow you to work from home, but top leader in sales department is a micromanager that has to continually prove he's necessary, when in reality he holds the company back. Insurance benefits are less than acceptable, unless your spouse can provide family coverage, you'll be shelling out about $1200 a month on premiums alone. "EBITDA" is the #1 priority, so if that means cutting resources to the sales teams, they don't care until you can't make your goals then its too late. Sales training has declined and new employees are left to lean on team mates taking time away from the overall productivity. Changes are made with knee-jerk reactions and not thought through. Success or failure is directly related to the team lead and their dedication to their employees or lack thereof.

Neighborly® Response

9y

We value your feedback and would love to better understand your point of view. Please feel free to contact People Services to discuss further! Thank you

1.0

Aug 9, 2016

Dismal Benefits - Employees treated like replaceable drones

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

adequate on-site gym, next to river if you like running or walking during your breaks

Cons

No growth potential, worst benefits package I've ever seen( very few paid holidays, less than two weeks of PTO, and 1% company 401k matching with a plan that charges YOU for its management fees!), outdated policies that don't reflect the needs and desires of the new workforce (millennials... beware), and a management team that treats its staff as if they should be lucky to be employed.

Neighborly® Response

9y

Thank you for your feedback; we are sorry you did not have a good experience while at Dwyer Group! Many of the things mentioned are initiatives that are being worked on as a growing organization. We are aware and excited that Waco is also a growing market, and is becoming increasingly more competitive.

2.0

Jun 18, 2016

Contract Administrator

Contract administrator

Recommend

CEO approval

Business Outlook

Pros

Dwyer has a Code of Values that, for the most part, the employees attempt to live by. This is a good thing as it is a basic outline of living by the Golden Rule--"treat others as you would like to be treated."

Cons

Watch your back. You will be prevented from doing your job by those who are afraid that you will not be dependent on them. Your work will be micromanaged and sabotaged. You must commit intellectual suicide to work here. High turn-over rate. Very, very expensive health insurance. Comparatively low pay.

Viewing 55 - 57 of 271 Reviews

Jobs at Neighborly®

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Neighborly®

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Needs to bring sales up to par with industry standards

Dismal Benefits - Employees treated like replaceable drones

Contract Administrator

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