Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 27 reviews)); "Advancement Opportunities" ((in 7 reviews)); "Good work/life balance" ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews)); "Starting with a strong associate onboarding process, Neighborly continues to invest in its people throughout their career through innovative training and career pathing programs." ((in 5 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 12 reviews)); "Compensation and benefits are poor" ((in 12 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 11 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 9 reviews))

What are the top reviewed Neighborly® locations?

Waco , Irving , Dallas , Virginia Beach , Ann Arbor , Boise , Lehi , Provo , Salt Lake City , Plymouth , Charlotte , Austin , Denton , Katy , Irvine , Palm City , Palm Harbor , Tampa , Irmo , Albany , Atlanta , Spokane Valley , Tigard , East Waco , Dallas-Fort Worth

Neighborly® reviews

3.4

55% would recommend to a friend

(272 total reviews)

Mike Davis

60% approve of CEO

56% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

Neighborly® has an employee rating of 3.4 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

272 reviews

2.0

Sep 18, 2025

Lack of upward growth and micromanaged

Ux designer

Recommend

CEO approval

Business Outlook

Pros

Good team of coworkers boosted morale

Cons

No room for upward growth, no opportunity for a career ladder, pay does not match market and amount of things worked on.

1.0

Aug 24, 2025

New CEO, bad changes

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Hybrid work structure. My direct contact actually seemed to care about me personally and not just professionally.

Cons

Happy I left when I did. When old CEO passed away, I knew there was a big change coming. The interim CEO shot down my idea IN FRONT OF EVERYONE about how to remember Mike (RIP). I suggested renaming the fitness center in his name, and interim CEO says, "we will find a better, more inclusive way to remember him" even though I always saw the late CEO in the gym that was on campus and many others liked my idea. If you don't conform to their ways, you will not grow. Definitely cult like for minimal pay. Don't get me started on Reunion. Making underpaid Executive Assistants and Admin Assistants stress over the worst event in history. Also, caught the President of my brand weirdly close to his executive assistant after 5PM. He backed away from her desk when he realized I was still in office and came to talk to them. They would also always go out to lunch and work out together. Weirdly close relationship because no one else would go with them. When Mike passed away, the whole company changed. Rest in Peace Mike. You are missed!

Neighborly® Response

10mo

Thank you for taking the time to share your experience. We’re truly sorry to hear that your time with the company ended on a difficult note, especially surrounding such a significant moment as the passing of our former CEO, Mike. His impact on the organization was deeply felt, and we understand how important it was for many to honor his legacy in meaningful ways. We also take concerns about transparency, workplace culture, and professionalism very seriously. We’re committed to fostering a respectful, inclusive, and values-driven environment, and feedback like yours helps us reflect and improve. We would welcome the opportunity to speak with you in more detail. Please email people.services@nbly.com to schedule a time to speak with us. Thanks

2.0

Aug 23, 2025

Work in Progress

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Co-workers for the most part are true. Some departments are great, others, not so much.

Cons

Lost their values, upper leadership does not have the experience to move the company forward. Sad to see such a drastic change on how associates are treated. Have some great programs for employees but the day to day is disappointing. The vision is all over the place, no complete follow through. Needs stronger leaders.

Neighborly® Response

10mo

Thank you for taking the time to share your feedback. We genuinely appreciate your perspective and are sorry to hear that your experience has not reflected the values we strive to uphold. We’re proud of the strong relationships many of our team members have built and acknowledge that consistency across departments is critical. Your comments about leadership, vision, and follow-through are taken seriously. We recognize that sustaining a values-driven culture requires ongoing effort, and we’re committed to listening, learning, and improving. Thank you again for your honesty and if you would like to schedule a time to speak in more detail, please email people.services@nbly.com.

Viewing 148 - 150 of 272 Reviews

Jobs at Neighborly®

Payroll & Benefits Coordinator

Marketing Support Specialist

Franchise Business Coach

Application Developer Intern

Neighborly®

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Lack of upward growth and micromanaged

New CEO, bad changes

Work in Progress

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