Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 27 reviews)); "Advancement Opportunities" ((in 7 reviews)); "Good work/life balance" ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews)); "Starting with a strong associate onboarding process, Neighborly continues to invest in its people throughout their career through innovative training and career pathing programs." ((in 5 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 12 reviews)); "Compensation and benefits are poor" ((in 12 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 11 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 9 reviews))

What are the top reviewed Neighborly® locations?

Waco , Irving , Dallas , Virginia Beach , Ann Arbor , Boise , Lehi , Provo , Salt Lake City , Plymouth , Charlotte , Austin , Denton , Katy , Irvine , Palm City , Palm Harbor , Tampa , Irmo , Albany , Atlanta , Spokane Valley , Tigard , East Waco , Dallas-Fort Worth

Neighborly® reviews

3.4

55% would recommend to a friend

(272 total reviews)

Mike Davis

60% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Neighborly® has an employee rating of 3.4 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

272 reviews

5.0

Jun 1, 2025

All Good

Manager

Recommend

CEO approval

Business Outlook

Pros

Family oriented Success measured Long term history

Cons

Systems Turnover Very large Directive

Neighborly® Response

11mo

Thank you for your feedback. We’re glad to hear you appreciated the hybrid work environment and the comprehensive benefits package. We know how important flexibility and support are to our team members. We also recognize your concerns about inefficiencies between the brand level and NBLY. Cross-functional alignment is something we’re actively working to improve, and your feedback helps highlight where we need to focus. We’re committed to streamlining communication and collaboration across all levels of the organization to better support our teams and the work they do. Thank you again for taking the time to share your experience.

5.0

May 1, 2025

Good Culture

Franchise business coach

Recommend

CEO approval

Business Outlook

Pros

I have been with Neighborly for about 3-months. It's a short time, but I have seen a lot of action in that time. Leadership is very forward thinking in terms of each of the brands' competitive positioning and positive change is part of the culture as a result. This makes it an exciting organization to work in - you can see the results of your work pretty quickly. The people are very genuine across the board and there is a value of teamwork that is pervasive. The culture is generally supportive so that the team can achieve results as a unit faster than individuals might be able to acting alone. This means that relationships are encouraged, and everyone has a spirit of helpfulness.

Cons

I suppose there is always something that is not perfect, but for me to highlight anything would only be nit-picking and complaining.

Neighborly® Response

1y

Thank you for taking the time to share your experience at Neighborly! We're thrilled to hear that your first few months have been filled with meaningful work and that you've already seen the impact of your contributions. It's great to know that our focus on forward-thinking leadership and a culture of positive change is resonating with you. We’re especially proud of the collaborative and supportive environment our team fosters, and it’s wonderful to hear that you’ve felt that spirit of teamwork and helpfulness across the board. We also appreciate your honesty in the “Cons” section—even when there’s not much to critique, your perspective helps us continue to grow and improve. We’re glad to have you on the team and look forward to what we can accomplish together!

4.0

Dec 31, 2024

Great Company with Great Leaders

Executive administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Leaders are open to others ideas. Great training and support. They expect excellence and don't micromanage.

Cons

Company experiencing some changes due to a change of CEO. Need to ask for training.

Neighborly® Response

1y

We value your feedback and would welcome the opportunity to connect further. Please connect with your manager or People Services.

Viewing 154 - 156 of 272 Reviews

Jobs at Neighborly®

Call Center Training and Quality Assurance Specialist

Remote

View job

Application Developer Intern

Customer Engagement Specialist

Texas

View job

Business Analyst Internship

Neighborly®

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All Good

Good Culture

Great Company with Great Leaders

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