Neighborly® reviews

3.3

55% would recommend to a friend

(271 total reviews)
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Mike Davis

62% approve of CEO

57% positive business outlook

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

271 reviews
4.0
May 31, 2017

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people really do care about helping our franchisees build their businesses. They also live the code of values - not just lip service.

Cons

Some of the HR policies could be a little more progressive but they are evolving in this area.

2.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

DWYER FAMILY has worked to turn the company around but is no more than a spokeswoman now. The Code of Values is great in theory, but rarely carried out in the sales department. Franchisees are incredible and make it worth it. Income potential is good for Waco area but lower than franchise sales industry average.

Cons

Sales department is a revolving door. Leadership is outdated and not up to date with the franchise sales norm. Most companies allow you to work from home, but top leader in sales department is a micromanager that has to continually prove he's necessary, when in reality he holds the company back. Insurance benefits are less than acceptable, unless your spouse can provide family coverage, you'll be shelling out about $1200 a month on premiums alone. "EBITDA" is the #1 priority, so if that means cutting resources to the sales teams, they don't care until you can't make your goals then its too late. Sales training has declined and new employees are left to lean on team mates taking time away from the overall productivity. Changes are made with knee-jerk reactions and not thought through. Success or failure is directly related to the team lead and their dedication to their employees or lack thereof.

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Neighborly® Response
9y
We value your feedback and would love to better understand your point of view. Please feel free to contact People Services to discuss further! Thank you
Viewing 220 - 222 of 271 Reviews

Glassdoor has 291 Neighborly® reviews submitted anonymously by Neighborly® employees. Read employee reviews and ratings on Glassdoor to decide if Neighborly® is right for you.