Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,241 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 195 reviews)); "discounts and free coffee" ((in 113 reviews)); "Pay is good and is widely flexible" ((in 108 reviews)); "Good salaries and bonuses." ((in 80 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "They play favoritism unlike anything I have ever witnessed." ((in 19 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 22, 2024

Not bad

Senior stock specialist

Recommend

CEO approval

Business Outlook

Pros

Full coverage benefits for full time employees

Cons

Can fire you just cause, no paid sick days, vacations etc.

Nespresso Response

1y

Hello, Thank you for taking the time to provide your feedback. We appreciate your positive comments about the full coverage benefits we offer to our employees. It's important to us that our team members feel supported and valued. Regarding your concerns about certain aspects of our policies, we continuously review them to ensure they align with industry standards and best practices. Also, we strive to strike a balance between maintaining a productive and efficient workforce while also treating our employees with respect and fairness. We greatly appreciate your review and encourage you to share any specific details with your former local HR team. Your feedback is crucial in helping us improve and create a sustainable workplace for all our employees. Wishing you the best in your new endeavors. Thank you.

3.0

Jul 21, 2024

Annual review salary lower than inflation

Supply planner

Recommend

CEO approval

Business Outlook

Pros

Nespresso average salary bigger then portuguese salaries

Cons

Annual salary review has been below then inflation

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to provide your feedback regarding your experience at Nespresso. We are pleased to hear that you recognize our competitive salary structure in comparison to the average range. Your acknowledgment of this aspect is greatly appreciated. We also value your concerns regarding the annual salary review process and understand the importance of aligning salary increases with inflation. Furthermore, we appreciate your suggestion for more clear career path development. At Nespresso, we believe that providing our employees with well-defined growth opportunities is essential for their professional journey, and we will take your advice into consideration. We remain committed to fostering a positive work environment and are always open to hearing from our employees. Wishing you success in your career. Thank you.

4.0

Jul 17, 2024

Employee at Nespresso

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, nice people, convenient location

Cons

Sometimes just long hours and could have busy times

Nespresso Response

1y

Hello, Thank you for sharing your thoughts about your time with us. We’re glad to hear that you found value in our Total Rewards package, especially regarding compensation, and that you enjoyed being part of a supportive team. We also appreciate your feedback about the workload and long hours. At Nespresso, we aim to provide a manageable workload for our employees, as we know how important a healthy work-life balance is. Your insights are really helpful in identifying areas where we can improve the work experience for everyone. If you have any more suggestions or thoughts, please don’t hesitate to reach out to your former local HR team. Wishing you all the best in your future endeavors. Thank you.

Viewing 313 - 315 of 1,882 Reviews

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Annual review salary lower than inflation

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