Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

40% Discount Great Sales experience acquired

Cons

High Demand and fast paced

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. We are glad that you recognize many benefits we provide to our employees as a part of our Total Rewards package. In addition to this, we always support our people in their professional journey and growth, and it is a pleasure to know that you are happy with the experience you acquired while working at our company. Regarding the cons you outlined, it is upsetting to read you weren’t completely satisfied with your working conditions. We greatly appreciate the efforts of our people in providing quality customer service. At Nespresso, we always strive to foster a comfortable working environment and make sure that all our employees are properly supported. We would like to hear more from you to look into your concerns and improve. Please feel free to contact your former local HR team. We wish you all the best with your new endeavors. Thank you.
5.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits, amazing management, good vibes and amazing people

Cons

Salary is not great, long shifts

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Nespresso Response
2y
Hello, Thank you for taking the time to provide feedback on your experience at our company. One of our main priorities is to create a friendly atmosphere for our people, where they can help each other, so we are delighted to know that you appreciate this. We are also glad you are pleased with our company culture and management team, as we want our employees to feel supported and cared for. Regarding the area you mentioned as a con, we continuously review our Total Rewards package to ensure it remains globally competitive, and it is upsetting to read you weren’t satisfied with it. At Nespresso, we understand the importance of a healthy work-life balance, and we continuously explore new initiatives to maintain processes more optimized and comfortable for our teams. Your review is important and valuable to us, as we constantly seek to improve. You are always welcome to reach out to your former local HR or management team to share more details with us. We wish you much success with your new endeavors. Thank you.
4.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Generally good experience, suitable for first time part-timers

Cons

No cons for nespresso part timer

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Nespresso Response
2y
Hello, Thank you for sharing your review with us. We are thrilled to know that you had a positive experience working at our company. It is important to us to foster an environment where everyone is able to develop their skills and thrive. If you want to share any further details or suggestions, you are always welcome to reach out to your former HR team. We wish all the best in your new endeavors. Thank you.
Viewing 316 - 318 of 1,882 Reviews

Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.