Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Jul 10, 2024

Good part time employment

Recommend
CEO approval
Business Outlook

Pros

Lots of perks including free coffee and machine, friendly work environment

Cons

Customers can be difficult, high rate of turnover

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your feedback on your experience at Nespresso. We appreciate your positive comments about the perks and friendly work environment that we offer to our employees. We believe in creating an enjoyable workplace where our team members can thrive. Regarding the cons you mentioned, we strive to provide exceptional customer service, and we recognize that dealing with challenging customers can be demanding. Thus, we provide our employees with the necessary training and support to handle difficult situations effectively. We also understand that a high turnover rate can impact team dynamics and workload, and we are committed to addressing it. We encourage you to discuss these concerns with your manager or local HR team. Wishing you all the best in your career with us. Thank you.
5.0
Jul 9, 2024

Lot of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoy working at Nespresso. I am able to do my work and not be micro managed. It’s trusted the work will be done.

Cons

Seems more political, meaning if you play the game then you can move up. Some people come off as very arrogant for no reason

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate your positive comments about the level of trust in your work. It's great to hear you feel empowered to do your work autonomously. Regarding the cons you mentioned, we invest heavily in our employees’ learning and development and strive to create a fair system for career growth at Nespresso. We value the contributions of all our employees and believe that hard work and dedication should be recognized and rewarded. Our HR team is ready and willing to work with you to ensure you are being treated fairly and with respect. We value your feedback and are committed to continuously improving the working environment at Nespresso. We wish you continued success in your career with us. Thank you.
5.0
Jul 4, 2024

Good job

Recommend
CEO approval
Business Outlook

Pros

Great pay and good working hours easy jib.

Cons

None, I liked working for them

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Nespresso Response
1y
Hello, Thank you for sharing your feedback about your working experience. It's always rewarding to hear that our employees are satisfied with various aspects of their roles. We also appreciate that you enjoyed working for us. At Nespresso, we strive to create a pleasant work environment for all our employees, so it's great to know we have succeeded. We wish you much success in your new endeavors. Thank you.
Viewing 319 - 321 of 1,882 Reviews

Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.