Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 183 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 128 reviews)); "Pay is good and is widely flexible" ((in 117 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 66 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "no work life balance concidered" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

75% would recommend to a friend

(1,881 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 20, 2024

Good place to work

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay rates free coffee

Cons

Management is poorly chosen, hard to move up.

Nespresso Response

2y

Hello, Thank you for sharing your review with us. We are pleased to know that you appreciate different perks and benefits included in our Total Rewards package, such as competitive salary and free coffee. Regarding the cons you described, it's unfortunate to read your thoughts about the management, as, at Nespresso, we invest a lot in our leaders and employees' development, so that everyone can work together well, assist, and inspire each other. It is also important to us to support our people in their professional growth and help them achieve their career aspirations. We will make sure to pass your feedback to the respective team, but you’re always welcome to reach out to your former local HR with more details. Wishing you the best in your new endeavors. Thank you.

3.0

Mar 20, 2024

Great place to work

Coffe specialist

Recommend

CEO approval

Business Outlook

Pros

Your team makes for breaks your experience. There’s a lot of training and effort that goes into making sure you succeed.

Cons

There are KPI’s you must meet.

Nespresso Response

2y

Hello Colleague, Thank you for sharing your insights about your experience with us. At Nespresso, we always offer various training and learning opportunities to help our employees grow and achieve what they aspire in their careers. Thank you for taking the time to recognize it. Regarding the cons, we are actively reviewing our operational standards to ensure they are fair and reflective of all employees' efforts. As a result, our goal is to provide the necessary resources for our employees to perform their duties safely and efficiently. Your feedback is valuable to us, and we are committed to improving. If you have more specific suggestions or further concerns, please feel free to contact your local HR team. Wishing you the best of luck at Nespresso. Thank you.

5.0

Mar 17, 2024

Good

Executive

Recommend

CEO approval

Business Outlook

Pros

Good Management and you can growth your skill here

Cons

nothing to point out, everything okay

Nespresso Response

2y

Hello, Thank you for sharing your review with us. We invest a lot in our management team, so that everyone feels supported and works together well, therefore, it is a great pleasure to know that you appreciate our efforts. Also, we constantly strive to provide our employees with different learning and development opportunities, so that everyone can grow and achieve their professional goals. If you want to share more feedback or suggestions with us, please feel free to contact your former Manager or local HR team. Wishing you the best in your new endeavors. Thank you.

Viewing 364 - 366 of 1,881 Reviews

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