Is NetApp a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at NetApp have rated their employer with 4.2 out of 5 stars in 78 Glassdoor reviews. This is a higher than average score with the overall rating of NetApp employees being 3.7 out of 5 stars. Search open Technical Support Engineer Jobs at NetApp now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at NetApp .

Does NetApp pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at NetApp with 3.9 out of 5 stars based on 78 anonymously submitted employee reviews. This is 2.6% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at NetApp.

How happy are Technical Support Engineer professionals working at NetApp?

61% of Technical Support Engineer employees at NetApp would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Technical Support Engineer professionals have also rated NetApp with a 4.2 rating for work-life-balance, 3.8 rating for diversity and inclusion, 4.3 rating for culture and values and 2.6 rating for career opportunities.

What NetApp locations are top rated by Technical Support Engineer employees?

Research Triangle Park is the top rated NetApp location by Technical Support Engineer employees.

What are the top reviewed jobs at NetApp?

Software Engineer (202) , Member Of Technical Staff (145) , Technical Support Engineer (92) , Intern (71) , Senior Software Engineer (71) , Member Technical Staff, Software (68) , Program Manager (66) , Manager (60) , Account Manager (53) , Sales (52) , MTS-3 (50) , Sales Representative (49) , Product Manager (46) , Systems Engineer (45) , MTS3 (43)

What are the pros of working at NetApp according to real employee reviews?

"It has great culture and you will one has the full responsibility of his/her job and freedom of doing his own way." ((in 668 reviews)); ""Good work/life balance (but it depends on the team you're on)"" ((in 544 reviews)); "Netapp was a great place to work early on and the _technical_ people were great to work with." ((in 527 reviews)); "Good benefit and working envrironment" ((in 361 reviews)); "good work culture and some of the best minds in the industry" ((in 235 reviews))

What are the cons of working at NetApp according to real employee reviews?

"Frequent layoffs if you're not in their core business (storage and data protection)" ((in 342 reviews)); "Much of this change has been driven by poor management and poor quality control." ((in 227 reviews)); "Most of the management teams are good but there are also some managers that you would wish you never had." ((in 113 reviews)); "I can only see this company go down the drain, due this poor leadership, excessive spending on unnecessary things such as beer bash" ((in 76 reviews)); "Poor upper management." ((in 58 reviews))

NetApp Technical Support Engineer reviews

4.2

61% would recommend to a friend

(78 total reviews)

George Kurian

73% approve of CEO

73% positive business outlook

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Technical Support Engineer employees have rated NetApp with 4.2 out of 5 stars, based on 78 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. NetApp is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

78 reviews

5.0

Apr 2, 2021

Benefits

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

high salary good benefits good work culture

Cons

nothing I only had problems with early shifts as I was in support.

1.0

Mar 16, 2021

Non-professional environment

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Products with potential Free water

Cons

Favourtism causes a high turnover, new staff is continuously hired and therefore the office regularly lacks on L2 standards of support. Everyone is more worried how to please their managers for a promotion not earned. This is evident when you see that most of the managers are ex TSE's who mostly were bad as engineers and somehow snuck their way into management only to be useless and damaging for the company. A small pack that protects themselves and ensures their control in the office, hence the high turnover, many absence due to "sickness" and other nasty outcomes.

5.0

Feb 11, 2021

Great company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

great learning opportunities and management

Cons

the cases can become overwhelming

Viewing 34 - 36 of 78 Reviews

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