NetDocuments reviews

3.2

53% would recommend to a friend

(147 total reviews)

Josh Baxter

67% approve of CEO

49% positive business outlook

NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
1.0
Oct 30, 2024

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Give you more work instead of a raise, get in trouble for getting work done

Cons

No promotions, no direction as far as a team and in your role

avatar
NetDocuments Response
1y
Thanks you for sharing your thoughts and helping us towards positive change. We have consistently been above our promotion goal of 10% annually (12% in 2023, 14.1% currently) and take the support of employee development and growth very seriously. Thank you again for your feedback.
1.0
Oct 30, 2024

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, a monthly LSA account for purchasing into your hobbies and they feed you twice a week.

Cons

This is really difficult, right now if you come to NetDocuments or already are here - it depends on who you are and in which org you work. Some organizations are better than others but anything in Engineering, some subsets of finance and anything that touches HR is incredibly toxic. The employees at the bottom are constantly betrayed by the executives at the top. There is no transparency and scopes of any project change constantly. The product is subpar and not easy to learn - so much that employees in the company don't use it unless they have to. There is no where to turn as anyone who was once there to assist has either moved on or been pushed out. It is a fact that the company cares more about a seat being filled than who fills it and that shows by how many requisitions are opened, how little is communicated about what is going on (like the VP Of HR turning in to the Chief People Office under the table) when employee morale is down and turnover is incredibly high. You may have job security (if you don't make the wrong person frustrated), but you are walking into an unstable and unpredictable culture and company.

avatar
NetDocuments Response
1y
Thank you for taking the time to provide such comprehensive feedback. We understand your concerns about transparency, organizational culture, and support, and we’re committed to addressing these issues. Your points about morale, trust, and transparency are valid, and we are actively working on creating a more open and supportive environment for everyone, with clearer communication around leadership decisions and structural changes. We are aware of the challenges with employee turnover and morale and are prioritizing initiatives to make NetDocuments a better place to work at every level. This includes strengthening HR practices, fostering a culture of trust and transparency, and ensuring that our product and teams are fully supported. We value your honest feedback, and if you’re open to it, we would welcome a direct conversation to better understand your experience and how we can improve. Thank you again for helping us work toward positive change.
1.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

This place was never great, but it was at least was ok. Now, it's terrible.

Cons

All of the best talent has left. This should be a huge red flag. What's worse is that the company is not recognizing that there is an issue. As a rep, you are forced to push products that are not ready and on top of that, you have to downplay the complexity of deployment of the tech. Management could not care less about their people and they make that abundantly clear. Oh, and as far as diversity goes, this place is full of white guys from Utah, and they like to promote their own.

avatar
NetDocuments Response
1y
Thank you for sharing your experience and insights. Your feedback is taken seriously. Talent retention and development are top priorities, and we're actively working on strengthening our culture and supporting our teams to ensure everyone feels valued and heard. We’re also committed to delivering high-quality products that meet our customers’ needs and recognize the importance of transparent communication around product deployment. If you have any further details on areas where we can improve, we would appreciate hearing from you directly. Thank you again for taking the time to provide this feedback.
Viewing 43 - 45 of 147 Reviews

Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.