NetDocuments reviews

3.2

53% would recommend to a friend

(147 total reviews)

Josh Baxter

67% approve of CEO

49% positive business outlook

NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
5.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of room for growth

Cons

A lot of remote workers

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NetDocuments Response
1y
Thank you for sharing your feedback. We’re glad to hear you see strong growth opportunities here. We recognize that balancing remote and in-office dynamics can be challenging. As we continue to refine our hybrid model, we're focused on building a connected, cohesive culture that supports both remote and in-office employees equally. If you have any specific ideas on how we can improve, we'd love to hear them.
1.0
Oct 20, 2024
Recommend
CEO approval
Business Outlook

Pros

A lot of the people there were awesome and great to work with. Some of the egos there were starting to show but overall the people were great.

Cons

The overall experience there working started off very strong. I loved it so much. Once the leadership on engineering changed, things started to deteriorate rapidly. They brought in a CTO, who I was excited to see what they could do and they did a re-org which I was not a true fan of. Then they pulled in a new Senior Director, for which I would have to report to. The first 5 minutes into meeting him, I knew I would not get along with them. You get that feeling in your gut that this person is going to be very tough and hard to work with. Well, that was 100% accurate. The fun times at NetDocuments started to turn into frustration, stress and a lot of health problems. For me, once I start having health problems, I know I need to move away from this person. I would not recommend working with him at all and since I have left, my stress is all gone and I enjoy my life, my family, and my new job. No job is perfect but this person really made this job into something terrible. 1 star, would not recommend.

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NetDocuments Response
1y
Thank you for sharing your experience. We're glad to hear you initially enjoyed working with many great colleagues, and sorry to hear the changes in leadership negatively impacted your time with the company. It’s concerning the reorganization and new management led to such stress and health issues. We take this feedback seriously, as it highlights areas where we need to improve. Listening to employees and addressing concerns promptly can make a significant difference in the overall work environment. We also appreciate your comments on the promotion and raise process and the need for better communication between leadership and teams during key hires. We will make sure this feedback is shared with the appropriate teams and are committed to improving the employee experience. Thank you again for your honest insights.
5.0
Oct 18, 2024

Supportive and Inclusive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NetDocuments provides excellent customer support, with a dedicated team available to assist users with any issues they may encounter. Their extensive knowledge base and training resources are also beneficial for onboarding new users and maximizing the platform's capabilities.

Cons

NetDocments is a great company. I have no cons

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NetDocuments Response
1y
Thank you for your positive feedback. We're thrilled to hear that you've had a great experience with NetDocuments, especially with our customer support team and the resources we've developed for users. We're committed to providing the best possible service and continuously improving. If there's anything else you'd like to share or any areas you think we can enhance, we're always open to suggestions.
Viewing 46 - 48 of 147 Reviews

Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.