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      NetDocuments

      Engaged Employer

      NetDocuments reviews

      3.2

      53% would recommend to a friend

      (147 total reviews)

      Josh Baxter

      67% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      147 reviews
      1.0
      Oct 30, 2024

      Going downhill

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, a monthly LSA account for purchasing into your hobbies and they feed you twice a week.

      Cons

      This is really difficult, right now if you come to NetDocuments or already are here - it depends on who you are and in which org you work. Some organizations are better than others but anything in Engineering, some subsets of finance and anything that touches HR is incredibly toxic. The employees at the bottom are constantly betrayed by the executives at the top. There is no transparency and scopes of any project change constantly. The product is subpar and not easy to learn - so much that employees in the company don't use it unless they have to. There is no where to turn as anyone who was once there to assist has either moved on or been pushed out. It is a fact that the company cares more about a seat being filled than who fills it and that shows by how many requisitions are opened, how little is communicated about what is going on (like the VP Of HR turning in to the Chief People Office under the table) when employee morale is down and turnover is incredibly high. You may have job security (if you don't make the wrong person frustrated), but you are walking into an unstable and unpredictable culture and company.

      avatar
      NetDocuments Response
      1y
      Thank you for taking the time to provide such comprehensive feedback. We understand your concerns about transparency, organizational culture, and support, and we’re committed to addressing these issues. Your points about morale, trust, and transparency are valid, and we are actively working on creating a more open and supportive environment for everyone, with clearer communication around leadership decisions and structural changes. We are aware of the challenges with employee turnover and morale and are prioritizing initiatives to make NetDocuments a better place to work at every level. This includes strengthening HR practices, fostering a culture of trust and transparency, and ensuring that our product and teams are fully supported. We value your honest feedback, and if you’re open to it, we would welcome a direct conversation to better understand your experience and how we can improve. Thank you again for helping us work toward positive change.
      1.0
      Oct 20, 2024

      Not A Fun Adventure

      Principal software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of the people there were awesome and great to work with. Some of the egos there were starting to show but overall the people were great.

      Cons

      The overall experience there working started off very strong. I loved it so much. Once the leadership on engineering changed, things started to deteriorate rapidly. They brought in a CTO, who I was excited to see what they could do and they did a re-org which I was not a true fan of. Then they pulled in a new Senior Director, for which I would have to report to. The first 5 minutes into meeting him, I knew I would not get along with them. You get that feeling in your gut that this person is going to be very tough and hard to work with. Well, that was 100% accurate. The fun times at NetDocuments started to turn into frustration, stress and a lot of health problems. For me, once I start having health problems, I know I need to move away from this person. I would not recommend working with him at all and since I have left, my stress is all gone and I enjoy my life, my family, and my new job. No job is perfect but this person really made this job into something terrible. 1 star, would not recommend.

      avatar
      NetDocuments Response
      1y
      Thank you for sharing your experience. We're glad to hear you initially enjoyed working with many great colleagues, and sorry to hear the changes in leadership negatively impacted your time with the company. It’s concerning the reorganization and new management led to such stress and health issues. We take this feedback seriously, as it highlights areas where we need to improve. Listening to employees and addressing concerns promptly can make a significant difference in the overall work environment. We also appreciate your comments on the promotion and raise process and the need for better communication between leadership and teams during key hires. We will make sure this feedback is shared with the appropriate teams and are committed to improving the employee experience. Thank you again for your honest insights.
      2.0
      Feb 13, 2023

      Only certain people have a future

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product and clients are professional.

      Cons

      Be careful if you are not Mormon or if you did not grow up with people in middle management. The company has a history of only taking care of people who are in a certain social circle. They do not care about your experience at all

      Viewing 10 - 12 of 147 Reviews
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      ReviewsNetDocuments reviews

      Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.