NetDocuments reviews

3.2

53% would recommend to a friend

(147 total reviews)

Josh Baxter

67% approve of CEO

49% positive business outlook

NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
5.0
Apr 25, 2025

Every interaction matters!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, culture, customer centricity, innovation.

Cons

Utah has direct flight limitations

avatar
NetDocuments Response
1y
Thank you for your feedback! We're so glad to hear your appreciation for the people, culture, customer focus, and innovation at NetDocuments. These are core to who we are and how we lead in the market. We also appreciate your encouragement to continue investing in our solutions and teams—it’s a priority that drives our growth and success. Thanks for being part of what makes NetDocuments a great place to work.
5.0
Apr 13, 2025
Recommend
CEO approval
Business Outlook

Pros

NetDocuments can be a career accelerator for the right person. Unlike some companies that try to keep you in a box, NetDocuments is willing to invest in people that demonstrate a track record of success. If you see a problem you want to solve and show that you can handle it, you'll be given the opportunity. The company has experienced extremely healthy YoY growth for the last decade. Our stability in the tech industry despite economic headwinds is something that's easy to take for granted (until you see other prominent tech companies announcing layoff after layoff). Legal tech may not be the sexiest product, but our market opportunities are more stable than almost any other sector. We're making a significant investment in AI that's real and provides a ton of value to customers, unlike a lot of slideware on the market. Consequently, new functions and roles are created every year. NetDocuments can be a 10+ year career with the same growth potential as jumping to 4 companies in the same time. Work-life balance is generally pretty good, even for the hungry employees who go above and beyond. Great hybrid flexibility, free lunch 2x per week, decent benefits. Overall, the career opportunities provided by NetDocuments make up for any challenges listed below. The great leaders seem invested in improving company morale and culture, so I am hopeful that the company's stickier points will diminish over time.

Cons

Senior leadership doesn't share a strong consistent culture. Some leaders are the best I've ever worked with in my career, while others can be narrow-minded or abrasive. Some leaders are heavily invested in their employees' professional development, while others have to be prodded for feedback. Unfortunately, this can dramatically change your experience depending on where you land at NetDocuments. On the flip side, the great leaders are often happy to mentor employees outside their chain of command, which can make up for some of the lackluster leadership.

avatar
NetDocuments Response
1y
Thank you for your thoughtful feedback. We're glad you've experienced strong career growth and stability at NetDocuments, and we appreciate your recognition of our investment in people, innovation, and flexibility. We also appreciate your honest input on areas for improvement. We recognize the impact leadership consistency has on employee experience and are actively working to build greater alignment and support across teams. Your comments on inclusion and engaging frontline voices are particularly meaningful—we’re continuing to expand efforts in both areas and your perspective reinforces their importance. Thank you for being part of the journey and for helping us build a stronger, more connected workplace.
5.0
Apr 9, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Great Team Remote working Good benefits Product updates Good life/work balance

Cons

Heavy workload High Expectations Siloes

avatar
NetDocuments Response
1y
Thank you for your review. We're glad to hear you’re enjoying the team, flexibility, benefits, and continued product improvements. It's great to see work/life balance called out as a positive. We also appreciate your feedback on workload, expectations, and team siloes. These are important areas we're actively working to improve through better cross-team collaboration and ongoing support. Thanks again for being part of the team and helping us grow stronger.
Viewing 19 - 21 of 147 Reviews

Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.