Concerning points
1. The current leadership does not have the ability to think in a futuristic way. There are only (only 2~3 max) people who could possibly think well ahead of time – what as a product line we should do, how we should solve (& monetize) our customer’s problem, how we could grow our own lieutenants by unleashing their true potential and enabling them in/with new technology platform. Nothing implicitly or explicitly expressed so far from those community.
2. Not so efficient director and senior managers – most of them are non-technical. Not a single attribute can be vouched for in them like: Technology and/or BSS /OSS Domain/Business analysis and/or, process, where they can truly contribute to delivery, or enable the team. They only know how to forward a thread by looping others (sometime that also found to be wrong). It’s unbelievable that how a product company with such tremendous legacy (enriched product line, RBM) could have afforded this? Or sometimes it appears to be deliberate to finish the enterprise?
3. The most unfortunate symptom that this organization is carrying even after 12 years of buying Convergys in 2012-13. This is with respect to “holding critical decision” by CIS/Russian community. It HAS been proven every time that decision making responsibility, ability to leading a higher position is not something ever be extended to Indian Community or to be more precise it will never be extended to those who were acquired from Convergys in 2012-13, regardless of their deep product knowledge, sharp technical prowess, uncompromising delivery contribution, effective client liaison (someone has to remember that without any CIS presence 100’s of implementations went from conceptualization – to – Cut-over at ease). It’s finally the TRUST factor and a sense of RESPECT that Indian community never got since the acquisition of Convergys by Netcracker or even for the others who were not part of old Convergys as well.
4. Fostering a very TOXIC ambiance by encouraging many un-professional actions (you name it and it exists fortunately): wrong promotions to few folks (while there were more deserving candidates) consistently, recruiting regularly in-efficient candidates (even knowingly they would be a complete miss-fit the fathom of complexity for which the recruitment is being done) and safe-guarding again them despite not able to lead a phase or project or both, deliberately keeping the experienced members sidelined & highlighting few stream of people who can always say “YES”, sticking always to some pathetic framework and not able to come out from that “emotion”, Overlooking the faults to fellow CIS despite several unbelieving miss from their leadership and then to finally reaching out to non-CIS person (who was never given free hand, authority, support) to help rescuing from the complex situation.
