Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Netcracker Technology

      Engaged Employer

      Netcracker Technology reviews

      3.5

      62% would recommend to a friend

      (2,857 total reviews)
      avatar

      Andrew Feinberg

      71% approve of CEO

      62% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      Netcracker Technology has an employee rating of 3.5 out of 5 stars, based on 2,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netcracker Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Dec 6, 2016

      Disappointed...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's always a handful of truly great people at every bad company. Grateful to have met a few during the year and a half I worked here.

      Cons

      So much of me wants to write a 1000 words here on everything wrong that I encountered/witnessed during the 1.5 years I was employed at Netcracker. I won't do that. I will say that I am truly disappointed. Not in the company, but in myself. I should have spent more time on culture-related questions in the interview. I should have known sooner this company fears change instead of cultivating it. I should have not wasted 1.5 years of my professional career working here. I should have left a lot sooner. But I didn't leave on my own. In fact, I was laid off (non-performance). This comes 3 weeks after I received my bonus and a salary increase for my performance the year prior. Nice, right? This is not a company I recommend. This is a company I regret. Don't make the same mistake I did. Keep looking.

      1.0
      Jan 26, 2018

      Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are an abundance of talented employees at NetCracker. The pay and benefits are really good as well.

      Cons

      Lack of transparency in job expectations and reviews. This was quite possibly the worst place I have worked. I was not treated with respect and was expected be more of a personal assistant than an expert in my job. There were no documented policies and procedures and things were expected and never communicated. I met some great people at this company but overall it was a mistake ever taking the job.

      avatar
      Netcracker Technology Response
      8y
      Netcracker works very hard to provide a productive and respectful environment in which our employees can thrive. It is disappointing to hear that your work experience was not positive, but encouraging to hear that through this experience you met some great people. We do wish you the best of luck in the future and hope that your next opportunity is a better match for you.
      1.0
      May 23, 2017

      It's a top-down shop.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company pays well and, when you first join, there's a feeling that the company is growing fast, so you tend to overlook the general lack of organization and, instead, are told to focus on modeling your behavior after all the motivated employees you meet. The company has a large pool of recurring revenue customers, so there's financial stability.

      Cons

      Read other reviews and you'll see a very us vs. them dynamic between the Russian workforce and the rest of the company. Communication between departments is poor and, generally, adversarial. The CEO and senior managers stay hidden (they're not even listed on the website and you rarely see interviews in the press). No one knows who is on the board of directors. The top managers make all the decisions based on loyalty to the CEO and little else. Most of the internal communication is done by a single 40-50 page newsletter that circulated as an emailed PDF, once per quarter. In 2015, the company allegedly used Russian employees without security clearances on a Defense Dept. contract. (Source: Google "Netcracker" and "defense department" and you'll see the scandal.) There's been no change in leadership at the top of the company in several years.

      Viewing 4 - 6 of 2,857 Reviews
      Related searches: Netcracker Technology jobs | Netcracker Technology salaries | Netcracker Technology benefits | Netcracker Technology interviews
      ReviewsNetcracker Technology reviews

      Glassdoor has 3,036 Netcracker Technology reviews submitted anonymously by Netcracker Technology employees. Read employee reviews and ratings on Glassdoor to decide if Netcracker Technology is right for you.