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Netcracker Technology

Engaged Employer

Netcracker Technology reviews

3.5

64% would recommend to a friend

(2,864 total reviews)
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Andrew Feinberg

72% approve of CEO

62% positive business outlook

Netcracker Technology has an employee rating of 3.5 out of 5 stars, based on 2,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netcracker Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jun 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Good exposure to different Tier 1 customers. Lots of products to learn and master. Lots of knowledge and documentation to support and share.

Cons

Communication and alignment across remote offices. Handovers and Onboarding of new employees. Lack of management focus and support for middle east offices and clients.

1.0
May 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Salary is credited duly every month end. Free coffee, tea and milk in a small paper cup. Glassdoor is not blocked .

Cons

This company suits neither for a fresher nor an experienced java developer. I'll tell the reasons. 1. If you are hired into the firm from non-software backgrounds in engineering, such as electronics, electrical, etc, you will have a tough time getting adjusted to. They initially hire you for your c/c++ skills, but expect to work in java. For that, they give something called 'training', which is nothing but waste of time. What happens here is : the trainer writes a program on his laptop, you see it from the projector, copy it into your system, execute it , if it runs successfully, Lo! you have completed the day's training ! The rest all associated frameworks like spring, gwt, etc have to be learnt by ourselves by browsing the net. So here training serves no purpose. 2. After your training is over, you will be inducted into a project, months later. But again with an interview. The manager will ask non-answerable questions like 'why you were sitting simply months after the training was over ?', 'you had training, but you seem to be less knowledgeable on java xyz ?', etc. Man, too many interviews here to pass over every stage in the company, even if your job is confirmed. 3. They expect you to start working on the project, using their 'NC Framework'. But never an introduction is given on what the project is, it details, the current status, work done till now, where are we to start from , what is this framework, how it is works, etc. Immediately they start assigning tasks, with due dates too. You are hellbound on what to do, Absolutely no guidance, no mentorship, no tutorial, no training, no documentation on the kind of work you generally do here. You have to literally beg other senior developers who know a little to explain what is going on. They will be busy and you have to jump from one guy to the other. At last helpless, you approach the manager and explain him the situation, he'll respond 'You have to EXPLORE and learn by yourself'. This 'explore' thing doesn't work as simple. It is like telling someone to explain the relation between the characters of a movie, who has started watching it from the second half. 4. Very less java work. All job is done by the NC Framework. Rather than using it to accomplish your task, 95 % of your time will be devoted to 'exploring', analysing and inferring how the framework works, through trial and error, and fixing bugs in the framework itself ! Now, this framework is of nil value once you exit the company, because it is not generic. Even if you have some java work, that will be just editing huge classes written by someone else, before you figure out what the class is supposed to do, where you should introduce your small fix, understand the dependent sea of classes, your due date will be over. We are not supposed to write javadoc too ! 4. Next thing is they will throw assignment tickets on your head like garbage. Never an estimation of the employee's capability and experience is gauged before giving the work. A fresher who is just into the project will be given (thrown) a complicated piece of work and blamed for not accomplishing it properly. You can join this company if you are able to tolerate all above mentioned in the name of 'learning and experience'.

1.0
May 23, 2017

It's a top-down shop.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company pays well and, when you first join, there's a feeling that the company is growing fast, so you tend to overlook the general lack of organization and, instead, are told to focus on modeling your behavior after all the motivated employees you meet. The company has a large pool of recurring revenue customers, so there's financial stability.

Cons

Read other reviews and you'll see a very us vs. them dynamic between the Russian workforce and the rest of the company. Communication between departments is poor and, generally, adversarial. The CEO and senior managers stay hidden (they're not even listed on the website and you rarely see interviews in the press). No one knows who is on the board of directors. The top managers make all the decisions based on loyalty to the CEO and little else. Most of the internal communication is done by a single 40-50 page newsletter that circulated as an emailed PDF, once per quarter. In 2015, the company allegedly used Russian employees without security clearances on a Defense Dept. contract. (Source: Google "Netcracker" and "defense department" and you'll see the scandal.) There's been no change in leadership at the top of the company in several years.

Viewing 2341 - 2343 of 2,864 Reviews

Glassdoor has 3,044 Netcracker Technology reviews submitted anonymously by Netcracker Technology employees. Read employee reviews and ratings on Glassdoor to decide if Netcracker Technology is right for you.