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Netcracker Technology

Engaged Employer

Netcracker Technology reviews

3.5

63% would recommend to a friend

(2,859 total reviews)
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Andrew Feinberg

72% approve of CEO

62% positive business outlook

Netcracker Technology has an employee rating of 3.5 out of 5 stars, based on 2,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netcracker Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Jul 11, 2013

The NetCracker Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging environment, great opportunities to grow, access to Executive team.

Cons

If you are not work-focused and flexible, you will not be able to keep pace with the work environment.

5.0
Apr 15, 2013
Recommend
CEO approval
Business Outlook

Pros

NetCracker provides a fast paced, dynamic environment which is full of challenging, satisfying and rewarding career opportunities. It is an environment where an employee is encouraged to take risks and to work outside of the confines of their job description which allows for significant learning, growth and developmental opportunities.

Cons

As a dynamic and growing Company with highly driven and ambitious employees, you need to be up for the challenge to keep pace with these highly talented individuals!

1.0
Sep 22, 2016
Recommend
CEO approval
Business Outlook

Pros

You may get good CTC/package if you are coming from the same domain as that of NetCracker - Telecom. I don't think there is any other real advantage of joining here.

Cons

Work: Employee Designations/Roles have no relation with what they are actually doing inside the office. Architects are doing coding and cosmetic bug fixes. Tech Leads are just reading documents. Team Leads are monitoring the time when you come to the office and when you leave the office, how much time you spent on lunch, how much time you spent on coffee. Non-technical team leads assign work and set deadlines. Technology: The only thing that NetCracker has is their framework - which is all working and well developed by Russian counterparts. Biggest enhancement that you do is adding a couple of buttons or adding a couple of attributes in calls to the third party system. Management: No control of Indian management, they are just puppets and they don't have any work more than playing carrom in the pantry along with their team. All policies/rules are determined by Russian people. Except for Senior BAs and Managers, nobody gets a laptop - not even senior members. Facilities/Administration: It takes 20 days to get your ID Card printed and more than 6 months to get the appointment letter - that too if you are lucky. They have a cafeteria which is a little smaller than a washroom in other companies. What they serve in the cafeteria is Tea/Coffee, and that's it! You can of course buy 1 slice of Maggi noodles at 25 Rupees, at a so-called subsidized rate, from a small homemaking vendor. In terms of IT systems, while other companies are striving to get their employees best of class IT systems to improve productivity, this company is still relying on assembled computers, single monitor, headphones worth Rupees 500, no desk phones, of course. The washroom is too much dark. In-ceiling sockets for CFLs, which has the capacity of holding 2 CFLs, the company would always put only one; for no known reason. Washroom hangers are always occupied because security and office boys keep their casual clothes hooked on hangers after they change into uniform. There are 2 meeting rooms and 1 small assembly hall, all sharing only one projector!! Assembly hall seems (in fact entire office) seem to be using second hand furniture purchased from previous company which was operating on same location earlier. Completely third class interior. There is no automated AC or light control, you need to ask security to switch ON AC and lights every time. Only if you are lucky, you can get a dustbin, or keep sharing! Because sharing is caring!! Walls of the office is same as it was given by the builder, white color, and rough. No lamination, no company logos. Company has changed their logo quite some time back, but still on ID card, office entrance - same old 1700 century logo exists. They claim to have free transportation and they will talk about it 100 times whenever possible - as if they are spending millions of dollars! Nothing fancy about it. Old Tempo Traveller they are using. Only one shift of transportation. If you are late to leave from office for whatever reason - it will be manager's own choice to approve reimbursement or not. Whenever you ask about any other facilities, they will keep boasting about Free Transportation. While other giants are getting rid of fixed hours of working, access cards to check in-out timings, these people are proudly saying YOU MUST spend 9 hours in office, it is being monitored. (Though employee doesn't have an option to see when s/he swiped in or swiped out.) Interviews: The interview will be really good and technical one. They ask you questions/programs/use cases/etc. at a level that you feel like you are going to work in a company superior to Google or Oracle. But, don't get carried away by that. Interviews and real work are exactly contradictory. Interviewers say we are working on x y z fancy technologies - they are right because the product is designed with these beautiful technologies, but what you are to do is only cosmetic changes. Training: There is a long list of training for first 2-3 months, which is followed by exam always, which you need to clear with 70% criteria in 2 attempts. These courses of training are hopeless because they are kind of instructor notes, without head and foot! Once you complete the training and get on ground, you will realize, you have learnt nothing. Exam questions are any incomplete line picked up from the lecture slides, which you need to complete. Overall growth: There is no platform or opportunities for individual's overall growth as such. Advice to likely victims: Don't join this company if you want to do really good technical work or you want to gain real business knowledge.

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Netcracker Technology Response
9y
Thank you for taking the time to write this review. With our strong commitment to providing excellent customer service, we make training a priority and ensure our employees have thorough knowledge on our products and systems before working on a project. There are multiple trainings offered past the first few months. Please contact the Career Development Center for further information on what is available to you.
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