Netsmart reviews

3.5

67% would recommend to a friend

(724 total reviews)

Michael Valentine

87% approve of CEO

62% positive business outlook

Netsmart has an employee rating of 3.5 out of 5 stars, based on 724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netsmart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

724 reviews
2.0
Nov 8, 2016

Lack of Direction

Recommend
CEO approval
Business Outlook

Pros

Some managers are very good leaders and recognize individuals' needs and will make accommodations to set them up to succeed. The same can be said for the opposite however. The co-workers are very hard working. Servicing an area of the population that is in severe need.

Cons

Lack of any kind of plan from anyone in leadership above middle management. Incentive plans changing on a quarterly basis, and very key people leaving. Technically inept company except for very few individuals and has a horrible knowledge silo, which makes it really hard for new employees. Also the software is about 10 years behind the capabilities of any other industry in terms of technology. Prepare to work with unhappy clients on a regular basis, many times for reasons outside of your control.

2.0
Jul 21, 2016

Not a fan

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers and peers are very high level, technically. Teamwork amongst the peons is great.

Cons

Leadership almost exists. They do exist, I suppose, but only to pat each other on the back and take all the credit for the work of who they treat as peons.

3.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits, autonomy in my role, and mid-level leadership was very good. Some of the acquired talent was exceptional and made for a diverse experience at some levels.

Cons

Executive leadership is disconnected from the client, acquisitions have confused the entire organization, no real mission, and a terribly reputation in the industry. The KC HQ and the company in general has nearly ZERO cultural diversity and walking through their halls is like a complete white out blizzard.

Viewing 55 - 57 of 724 Reviews

Glassdoor has 766 Netsmart reviews submitted anonymously by Netsmart employees. Read employee reviews and ratings on Glassdoor to decide if Netsmart is right for you.