Netsmart reviews

Where to begin? Substandard pay, minimal training, management who is arrogant, and at times unknowledgable. The appraisal process is devastating, to the point where management directly tells you pre-appraisal that some of you will not get compensated appropriately. Software is a piece of junk. If you need to rely on Java in 2014, you need to move on. Seems that Overland Park is the best place to be for an NTST employee, while satellite offices are left to rot. There is a severe disconnect with management; employees are left to wonder what sense of direction the company is headed towards. The mantra should be "Every dollar matters" not "Every day matters"

I have seen other comments saying this is the white boy club & that could not be more true. The reason I say this is worse than Cerner is because at least at Cerner all employees know & openly can talk about the downsides of the company there - where as at Netsmart their entire "culture" is to be obsessed with Netsmart. I have never seen anything like it. No real conversations, and no willingness to change. I started at this job at the beginning of the pandemic so was almost entirely remote for almost 2 years before they forced everyone back in. They had no alignment on the wfh rules so that meant that directors got to decide even if your role could be done entirely remote. I submitted a doctors note request to work even ONE day a week from home due to a health issue & HR drug me along for 6 months making me bring in more notes, an entire letter from my doctor, and me having to follow up several times just to say at the end that they weren't allowing it. The only reasoning I ever heard about why there was no room for even a hybrid schedule was because "conversations at the coffee station are important" - meanwhile I would be sitting at my cubicle all day every day with every single meeting over teams due to people working in other places in the country & no need to be in the office at all. Then when I quit & explained this situation to my manager I was instructed to let HR know so that the company could do better...HR..the people who were responsible for the whole thing. Lastly - there is ZERO training in place or even clear processes to figure things out on your own. You will constantly be encouraged to reach out for help just to be met with no answer. They will then blame the employee by saying that it is hard for some people to keep up in a "fast paced environment" when in reality everything is so slow moving because it is near impossible to get responses or approvals from people across the orgs.