Netsmart reviews

The preach culture and caring about employees but don't walk the talk. Fired people during the pandemic (not financial reasons) Pushed out merit increases an additional quarter claiming its in employees interests so we can continue to deliver work. Then on a 3 week notice, they switched to Flexible PTO model wiped out employee's unused pto accrual, not paying it out, and added a bunch of rule that made it significantly harder to actually take PTO. Then to really stick it to us they claimed it was for the benefit of employees mental health. Im not making this stuff up. THEY DO NOT CARE ABOUT YOU. They also switch insurance providers every year which is a headache. They are owned by multiple PE companies and are looking to cut $ wherever they can... starting with their hard working employees. Pay isn't terrible but its not as competitive as other companies and even worse when you consider their benefits. Which seem to be dwindling away. If you were just acquired by netsmart, as most of the companies outside of KC are from acquisition, get out ASAP. Terrible communication, terrible team work between teams, and again they will do anything to cut a buck at your expense.

Culture of shaming and blaming others, not collaboration. Decisions are made purely based on short term profit, not long term viability of the products or relationships with customers. During the sales process, customers get all kinds of detailed attention but once they buy, they are basically ignored. The list of lawsuits from customers is embarrassingly long. Employees are treated as expendable, regardless of their experience or value. It's more important to agree with management blindly than it is to bring forward new ideas or innovations. Basically, everything they say about their culture is exactly the opposite of reality.