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New York Blood Center

Engaged Employer

New York Blood Center reviews

2.8

19% would recommend to a friend

(170 total reviews)
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Christopher D. Hillyer, MD

19% approve of CEO

20% positive business outlook

New York Blood Center has an employee rating of 2.8 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have an average working experience there. The New York Blood Center employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

170 reviews
1.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

401k, 26 personal days, tuition reimbursement and plenty of over time

Cons

Management is so driven by making money they can care less about employee well being. The union is a joke with the delegates themselves blocking growth and promotions. Let's start with management. Staff is under the worst pressure to make numbers. Blood drives and donor centers are over booked and understaffed and then expected to meet some ridiculous goal. Team leaders have gone as far as convieniently forgetting or just flat out refusing to give lunch or 15 min breaks when staff have been running around all day. Management is also way too involved in petty gossip and knowing staffs personal business for what ever reason. Promotions are reserved for management favorites, family members or childhood friends who have no idea what they are doing. Don't even think that hard work and going above and beyond the call of duty is going to get you anywhere because it's not. It will only leave you frustrated and abused. Let's talk about getting days off. By law you are supposed to have 2 consecutive days off to relax and try to put what's left of your life together but not in this place they will mandate you to work on your days off even if you have already workers 36 days in a row and call it operational needs. Personal/ vacation days are hard to comne by like I said try to put what's left of your life together is not going to happen. Vacations are denied and don't bother asking for a day off or to be accommodated for a doctor's appointment or a family event. Oh and dont forget to smile and give the best customer service even when donors are being rude, disrespectful, racist and sexually harassing you because once again you don't matter to management they only want the money so who cares how you are treated it's all about the money. They have a way of making you feel humiliated and worthless from the second you walk in the door. And this is management on all levels from the team leaders all the way up to the CEO who by the way is so disconnected that when ever he finds the time to pretend he cares about anything but his bottom line and walk into any blood drive no one knows who he is. Now the union. If you want to be a donor specialist which is a fancy name for phlebotomist/ medical assistant you must join the union. There is no way around that. Now with the union comes a union contract that management completely disregards is unethical and the delegates don't even know. Any contractual promotions such as person in charge again fancy name for supervisor or training promotions for learning how to use different equipment goes by seniority. Now how management gets around some people is by looking at attendances and errors and customer complaints to not give you the promotion and when that's done and mangment had no other choices and picks who ever is next that's when the union steps in and grieves the promotion because their friends where passed over. Now this process stops the promotion temporarily which gives management a second chance to find something on the current candidate so now they won't get promoted. Oh lowrd don't get cought up in any thing that will get you a visit to the office because not only will the delegates just sit there and not say a word but they will walk out the door and tell everyone what happens. So enter the lions den at your own risk because either way you are screwed.

2.0
Apr 25, 2019

Donor Specialist

Recommend
CEO approval
Business Outlook

Pros

Great retirement plan, pay is a little better than most phlebotomy jobs, and good amount of sick/personal days and you are in 1199 union so you have some sort of protection and health care benefits are the best

Cons

The scheduling is horrible, you are made to work every weekend for years, sometimes more than 10 years no weekends off. If you ask to be flexed off for a weekend you end up working 9 days straight and by the time you have that weekend off you are exhausted. The hours change everyday, one day you have work at 7am and the next you could be working 2pm, management is so unorganized and plays favorites, it is always understaffed and because of that staff are constantly calling out whenever they can, you have to travel all over BUT you don’t get reimbursed for milage unless you drive over 50 miles ONE way, so prepare to abuse your car and have no money to put into it, don’t bother leasing a car you will drive on average 18,000 miles or more a year because of it, they will also mandate you left and right to work on your days off when you already have a challenging schedule, you never know what time you are getting out of work, if a donor complains about you for anything you are wrong no matter what, the office does not back you, the people in charge of you each day at these drives half of them shouldn’t even be in charge, they are either oblivious as to what goes on around them, unorganized, play favorites, can’t hustle, or lack time management skills

3.0
Nov 16, 2016

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great Mission of trying to save lives

Cons

Long hours, understaffed. Management doesn't offer much communication or encouragement.

Viewing 1 - 3 of 170 Reviews

Glassdoor has 184 New York Blood Center reviews submitted anonymously by New York Blood Center employees. Read employee reviews and ratings on Glassdoor to decide if New York Blood Center is right for you.