Newrez reviews

3.5

61% would recommend to a friend

(1,496 total reviews)

Baron Silverstein

69% approve of CEO

60% positive business outlook

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jun 4, 2022
Recommend
CEO approval
Business Outlook

Pros

No longer stuck at NewRez

Cons

Company is run by a bunch of people that have no experience in the mortgage business, no strategy, no direction, layoff after layoff. Impossible work environment

avatar
Newrez Response
4y
We appreciate you providing us your feedback about your experience at Newrez. We will be sure to share your review with our leadership team. Thank you again for your honest feedback.
1.0
May 24, 2022
Recommend
CEO approval
Business Outlook

Pros

You learn a lot but the cons out weigh the pros by far

Cons

It's a hit or miss if you need help from someone more senior that knows the systems as they are too busy or just MIA. You work your tale off, pull in the highest completed task with a very high star rating and when they are done with you they let you go with no warning, you find out your laid off because you can't log into the system. That's it. No call, no Thank you for your services nothing. Then a few hours later you get an email from HR to sign separation papers. This is not how a business is ran and management should be ashamed of themselves. I wonder how they sleep at night

avatar
Newrez Response
4y
Thank you for taking the time to share your feedback with us. We are very sorry to hear about your frustrating experience. Transparency is always our goal and we appreciate you bringing your concerns to our attention. We will be sure to share your feedback with the appropriate team.
2.0
Apr 22, 2022

Downhill after merger

Recommend
CEO approval
Business Outlook

Pros

Direct supervisors are helpful, understanding and care about you. Remote work is a plus.

Cons

Since the merger with NewRez operations became a mess and not enough training was done, guidelines are constantly changing. Massive layoffs mid day over one five minute group phone call. Lots of smart hard workers on the call. Might be normal for corporations but not even close to the culture that was practiced prior to the merger and the former Caliber CEO stepping down. Very different company than even less than a year ago.

Viewing 49 - 51 of 1,496 Reviews

Glassdoor has 1,537 Newrez reviews submitted anonymously by Newrez employees. Read employee reviews and ratings on Glassdoor to decide if Newrez is right for you.