Is Newrez a good company to work for?

Newrez has an overall rating of 3.5 out of 5, based on over 1,538 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 61% of employees would recommend working at Newrez to a friend and 61% have a positive outlook for the business. The best reviews about Newrez have been left by employees working as Production Assistant , Team Lead and Business Analyst .

Does Newrez pay their employees well?

According to anonymously submitted Glassdoor reviews, Newrez employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Newrez. This rating has been stable over the past 12 months.

How satisfied are employees working at Newrez?

61% of Newrez employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Newrez 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Newrez?

Loss Mitigation Specialist (70) , Mortgage Loan Officer (67) , Mortgage Consultant (53) , Loan Officer (46) , Mortgage Loan Processor (46) , Loan Processor (43) , Mortgage Underwriter (31) , Underwriter (26) , Analyst (23) , Loan Consultant (19) , Manager (19) , Performing Loan Consultant (18) , Production Assistant (16) , Team Lead (15) , Account Manager (14)

What are the pros of working at Newrez according to real employee reviews?

"Benefits are good If you are single but very expensive for families" ((in 80 reviews)); "pay WAS good but now its hard to make a money and low hourly pay" ((in 79 reviews)); "Great people to work with" ((in 65 reviews)); "Great work from home opportunity" ((in 46 reviews)); "have great managers family values are important" ((in 43 reviews))

What are the cons of working at Newrez according to real employee reviews?

"Bad management And takes forever to move up" ((in 75 reviews)); "Constant change with poor training and execution and constantly trying to find ways to pay you less." ((in 53 reviews)); "Massive layoffs continue." ((in 33 reviews)); "Poor communication and infrastructures." ((in 26 reviews)); "Long hours for high profile projects" ((in 15 reviews))

What are employees saying about Newrez layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Newrez layoffs and their outlook for job security at Newrez in 2026.

What are the top reviewed Newrez locations?

Greenville , Coppell , Fort Washington , Houston , Tempe , Dallas , Plymouth Meeting , Philadelphia , Irving , Columbia , Charlotte , Tampa , Oklahoma City , Jacksonville , Strongsville , San Diego , Phoenix , Raleigh , New York , Indianapolis , Los Angeles , Kirkland , Katy , Texas City , Seattle , Downers Grove , Virginia Beach , Chandler , Denver , Monroe

Newrez reviews

3.5

61% would recommend to a friend

(1,497 total reviews)

Baron Silverstein

69% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 4, 2019

Room for Improvement

Foreclosure specialist

Recommend

CEO approval

Business Outlook

Pros

Really hard to come up with pros, but I would say the work is not that hard and some of my co-workers were okay to work with.

Cons

Toxic Culture, Corporate Politics, Little Room for Growth, Low Pay

Newrez Response

6y

We appreciate you sharing about your experience at SMS. You obviously have serious concerns, but it’s difficult for us to respond effectively to anonymous reviews. We hope you shared your thoughts with our Human Resources team during your exit interview; but if you didn’t, we invite you to call and speak with our HR team about your concerns. We acknowledge that we’re not a perfect company, nor are we the right fit for everyone. However, we are working to build a culture that values everyone, and your input can help us achieve that goal.

1.0

Nov 2, 2019

Toxic and Rracist Enviroment

Account manager

Recommend

CEO approval

Business Outlook

Pros

This company has no positive attributes. This was one of the worst experiences of my life.

Cons

Senior management referring to Asians as Oriental and laughing about it. White employees stating they understand why George Zimmerman killed Trayvon Martin. Minority employees being scapegoated and the first to be laid off after being held to impossible standards. Employees being retaliated against for reporting racist management and HR covering their tracks.

Newrez Response

6y

NewRez takes your concerns very seriously and we do not tolerate any of the behavior you are describing. Please contact us so that we can get more information and investigate. Our anonymous hotline is 844-600-0043.

5.0

Oct 22, 2019

Good Pay Horrible Benefits

Loss mitigation specialist

Recommend

CEO approval

Business Outlook

Pros

Good Pay Cares about Employees Does not micro manage

Cons

Benefit insurance Everyone knows each other

Newrez Response

6y

We genuinely appreciate your feedback. We’re striving to build a culture of excellence, openness, and personal accountability; and we’re always looking for hardworking individuals. If you have friends or family whom you think might be a good fit here at Shellpoint, please direct them to: https://jobs.shellpointmtg.com/

Viewing 1279 - 1281 of 1,497 Reviews

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Jobs at Newrez

Customer Service Representative

Database Administrator III

Loan Analyst/Loan Processor

Senior Director Paid Digital Marketing

Newrez

Newrez reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Room for Improvement

Toxic and Rracist Enviroment

Good Pay Horrible Benefits

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