Newrez reviews

3.5

61% would recommend to a friend

(1,497 total reviews)

Baron Silverstein

69% approve of CEO

61% positive business outlook

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Sep 17, 2019

Don't take the first offer

Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits for families

Cons

Unstable work environment, one day too much work and not enough people and the next there's not enough work to go around

avatar
Newrez Response
6y
Thank you for your review. We're happy you enjoy the compensation & benefits, but are sorry to hear your concerns about our stability. It’s difficult for us to respond appropriately to anonymous reviews, so we encourage you to take advantage of our “open-door” policy and share your thoughts with your supervisor. But if you don’t feel that is a viable option, please talk with one of your supervisor’s senior managers, or with someone in Human Resources. We need everyone’s input to grow and advance.
4.0
Sep 11, 2019

It was a good place to work

Recommend
CEO approval
Business Outlook

Pros

PTO, massages, birthday lunches, service awards

Cons

Some of the managment were in cliques and made it hard to make changes

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Newrez Response
6y
We genuinely appreciate your feedback—and we're happy to hear you enjoyed your time at SMS! We’re striving to build a culture of excellence, openness, and personal accountability; and we’re always looking for talented and hardworking individuals. If you have friends or family whom you think might be a good fit here at Shellpoint, please direct them to: https://jobs.shellpointmtg.com/
1.0
Aug 18, 2019

Look at the company's scripted reviews each time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prefer not to address at this time.

Cons

Shellpoint Mortgage scripted reviews lets much to be desired. Open door policy is a joke.

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Newrez Response
6y
Thank you for your feedback. You obviously have serious concerns about our open door policy and our review responses. Due to time constraints, we're unable to provide a unique response to every review, but we do take all feedback into consideration. We hope you shared your thoughts with our Human Resources team during your exit interview; but if you didn’t, we invite you to call and speak with our HR team about your concerns. We acknowledge that we’re not a perfect company, nor are we the right fit for everyone. However, we are working to build a culture that values everyone, and your input can help us achieve that goal.
Viewing 1288 - 1290 of 1,497 Reviews

Glassdoor has 1,538 Newrez reviews submitted anonymously by Newrez employees. Read employee reviews and ratings on Glassdoor to decide if Newrez is right for you.