Is Newrez a good company to work for?

Newrez has an overall rating of 3.5 out of 5, based on over 1,537 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 61% of employees would recommend working at Newrez to a friend and 61% have a positive outlook for the business. The best reviews about Newrez have been left by employees working as Production Assistant , Team Lead and Business Analyst .

Does Newrez pay their employees well?

According to anonymously submitted Glassdoor reviews, Newrez employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Newrez. This rating has been stable over the past 12 months.

How satisfied are employees working at Newrez?

61% of Newrez employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Newrez 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Newrez?

Loss Mitigation Specialist (70) , Mortgage Loan Officer (67) , Mortgage Consultant (53) , Loan Officer (46) , Mortgage Loan Processor (46) , Loan Processor (43) , Mortgage Underwriter (31) , Underwriter (26) , Analyst (23) , Loan Consultant (19) , Manager (19) , Performing Loan Consultant (18) , Production Assistant (16) , Team Lead (15) , Account Manager (14)

What are the pros of working at Newrez according to real employee reviews?

"Benefits are good If you are single but very expensive for families" ((in 88 reviews)); "pay WAS good but now its hard to make a money and low hourly pay" ((in 77 reviews)); "Great people to work with" ((in 68 reviews)); "You work from home which is great" ((in 40 reviews)); "have great managers family values are important" ((in 36 reviews))

What are the cons of working at Newrez according to real employee reviews?

"Bad management And takes forever to move up" ((in 78 reviews)); "Constant change with poor training and execution and constantly trying to find ways to pay you less." ((in 56 reviews)); "Massive layoffs continue." ((in 35 reviews)); "Poor communication and infrastructures." ((in 23 reviews)); "Long hours for high profile projects" ((in 13 reviews))

What are employees saying about Newrez layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Newrez layoffs and their outlook for job security at Newrez in 2026.

What are the top reviewed Newrez locations?

Greenville , Coppell , Fort Washington , Houston , Tempe , Dallas , Plymouth Meeting , Philadelphia , Irving , Columbia , Charlotte , Tampa , Oklahoma City , Jacksonville , Strongsville , San Diego , Phoenix , Raleigh , New York , Indianapolis , Los Angeles , Kirkland , Katy , Texas City , Seattle , Downers Grove , Virginia Beach , Chandler , Denver , Monroe

Newrez reviews

3.5

61% would recommend to a friend

(1,496 total reviews)

Baron Silverstein

69% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,496 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Feb 16, 2021

Great place to work

Spoc agent

Recommend

CEO approval

Business Outlook

Pros

I love everything about this company

Cons

Not much cons that I can think of

Newrez Response

4y

We genuinely appreciate your feedback. We strive to build a culture of excellence, openness, and personal accountability, and we’re always looking for talented and hardworking individuals. If you have friends or family whom you think might be a good fit here at Shellpoint, please direct them to the “Careers” section of our website: https://jobs.shellpointmtg.com/

5.0

Feb 15, 2021

Great culture!

Communications specialist

Recommend

CEO approval

Business Outlook

Pros

Everyone is very nice and willing to jump in and help out in anyway they can. The work is rewarding and recognized by leadership.

Cons

None that I can think of!

5.0

Feb 13, 2021

Growing and booming

Mortgage loan processor

Recommend

CEO approval

Business Outlook

Pros

Opportunity for advancement, compensated handsomely for working hard and going the extra mile on making sure loans close

Cons

At times you are in a sink or swim enviornment

Viewing 1342 - 1344 of 1,496 Reviews

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Jobs at Newrez

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Title Support Specialist - Customer Service

Customer Service Supervisor

Newrez

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Growing and booming

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