So this is mostly a reflection on the company post-merger with NewRez and is likely a result of that. Caliber seemed ok when I hired but NewRez took over and seemed to be the fast beginning of the end. They highly over promised and under delivered on what they offer as a company. From the day I started in April of 2021, there has been no OT, bonus has been nearly impossible to earn.. not because it's hard to earn but because the volume just isn't there.. and even when the rest of the industry was swimming in new business, Caliber/NewRez was grinding to a hault. The system they use H20-D was supposed to be the system to end all systems but is just OK at best. Not very intuitive and clearly not designed by anyone who's ever worked in mortgage originations. Health benefits are some of the worst we've seen. Any training had just been mediocre and nothing memorable.
To wrap up the cons, yesterday the company had a mass layoff of which I was part of. 20 years in the mortgage industry and this is the first time I've been laid off. Needless to say, I've always had a production level and PMA that has kept me off of any chopping block.