Newrez reviews

3.5

61% would recommend to a friend

(1,494 total reviews)

Baron Silverstein

69% approve of CEO

60% positive business outlook

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Mar 23, 2022

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I can think of

Cons

This place has horrible leadership. “Team Leads” are arrogant and rude. If you come to them with a problem, you’re bothering them. But also if something is wrong, it’s now the end of the world - but didn’t want to help you anyway. There was someone quitting at least once every two months or less. Management never seems to know what’s going on, something is constantly changing but they don’t know how to handle it. 10/10 would not recommend this company.

1.0
Jan 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice people. Decent base. Not much else in this category

Cons

So this is mostly a reflection on the company post-merger with NewRez and is likely a result of that. Caliber seemed ok when I hired but NewRez took over and seemed to be the fast beginning of the end. They highly over promised and under delivered on what they offer as a company. From the day I started in April of 2021, there has been no OT, bonus has been nearly impossible to earn.. not because it's hard to earn but because the volume just isn't there.. and even when the rest of the industry was swimming in new business, Caliber/NewRez was grinding to a hault. The system they use H20-D was supposed to be the system to end all systems but is just OK at best. Not very intuitive and clearly not designed by anyone who's ever worked in mortgage originations. Health benefits are some of the worst we've seen. Any training had just been mediocre and nothing memorable. To wrap up the cons, yesterday the company had a mass layoff of which I was part of. 20 years in the mortgage industry and this is the first time I've been laid off. Needless to say, I've always had a production level and PMA that has kept me off of any chopping block.

1.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Adapted to the pandemic and quickly transitioned to remote work in 2020.

Cons

All evidence points to the fact that this company is going to require everyone to return to the office full time with no flexibility to WFH for top performers. Baron Silverstein the president of the parent company, Newrez, is blind to the fact that he is requiring an unnecessary hassle, commute, and juggle for many individuals who are capable of doing everything remote. This is to stay true to his “new” vision of the company culture which is anything but future thinking. Jack Navarro (who has worked in a hybrid environment for years!) and other company leaders should consider advocating for the employees.

avatar
Newrez Response
4y
Thank you for your feedback. We understand you have serious concerns about our remote work opportunities. Unfortunately, it’s difficult for us to respond appropriately to anonymous reviews, so we encourage you to take advantage of our “open-door” policy and share your thoughts with senior management or someone in Human Resources. We always strive to emphasize and improve our culture that values everyone, and we need everyone’s input—including yours—to grow and advance.
Viewing 19 - 21 of 1,494 Reviews

Glassdoor has 1,535 Newrez reviews submitted anonymously by Newrez employees. Read employee reviews and ratings on Glassdoor to decide if Newrez is right for you.