Newrez reviews

3.5

60% would recommend to a friend

(1,497 total reviews)

Baron Silverstein

68% approve of CEO

60% positive business outlook

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Aug 21, 2024

I love working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They prioritize moving up Work life balance Good people Decent benefits Flexible schedule Coffee machine is good too

Cons

Can’t think of anything right now

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Newrez Response
1y
Thanks so much for the positive feedback! We’re really glad to hear you’re having a great experience with us. Your support means a lot to the team and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
3.0
Aug 20, 2024

Working Environment

Recommend
CEO approval
Business Outlook

Pros

Great people to work with Nice work environment

Cons

Not a competitive compensation or bonus

2.0
Aug 20, 2024

75 / 25

Recommend
CEO approval
Business Outlook

Pros

The pros would be the location. The area was very accessible to freeways, restaurants, and other shops/stores. The executive management team's vision for company growth and work-life balance was great.

Cons

The Coppell, TX Branch middle-level management loses all site of the corporate vision and has no regards for work-life balance. The supervisor on the floor has several bad apples in the group. It is a true liability to allow a person to be promoted to a person Supervisor role with no experience and no management training. Not only is it a liability to the company, but it also has a negative effect on the people who work under the leadership. There are floor Supervisors who are guilty of overt ageism. Long-term workers with a lot of operational department knowledge are not promoted due to not belonging to the right social group. Also, note that these Supervisor level teams are unable to assist their team members with simple tasks, such as ensuring that all of their team members have completed their timesheets correctly. Able to request all of the earned commission and bonus that have been submitted for payout. With the company's acquisitions and onboarding of new portfolios, no adjustments are made to the pay metric for employees' commissions. Shellpoint retention rate of talented individuals is very high. Little to no value is given to fresh new talent; they all have to go through the same floor and click try out a tiny group of judgmental seniors on the floor.

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Newrez Response
1y
Thank you for posting your review. We can see that you had concerns about your workplace, but we hope you realize that it’s difficult for us to respond in any meaningful way to anonymous reviews. We hope you shared your thoughts with our Human Resources team during your exit interview. We're working hard to maintain a corporate culture that values everyone's viewpoint, and we need every person’s input—including yours—to grow and advance as an organization.
Viewing 247 - 249 of 1,497 Reviews

Glassdoor has 1,538 Newrez reviews submitted anonymously by Newrez employees. Read employee reviews and ratings on Glassdoor to decide if Newrez is right for you.