Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.6 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 61% of employees would recommend working at Nextiva to a friend and 54% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Nextiva?

61% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 134 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 127 reviews)); "Great team to work with and I made some really good friendships." ((in 57 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 55 reviews)); "Great leadership in sales both old leadership and new." ((in 39 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 11 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 10 reviews)); "Blatant favoritism occurred." ((in 5 reviews)); "Can’t work from home not way to take extra days off during first 90 days" ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.6

61% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

67% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,144 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Apr 4, 2026

Constant firing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fire people who work in the company for years to hire cheaper labor.

Cons

Fired half of tech support, and in one month posted that they are looking people for the same role.

Nextiva Response

2mo

Thank you for your feedback. We’re sorry you were impacted by recent changes and understand how challenging that can be. We appreciate you sharing your experience and your time with Nextiva, and we wish you the best moving forward.

2.0

Apr 1, 2026

Poor management, poor product, poor vision

Account executive

Recommend

CEO approval

Business Outlook

Pros

The HQ office is nice - they are requiring 4 day RTO if you're in the area. I've met some of the best people while working here - it's a shame that the company doesn't foster the same culture it used to.

Cons

A new sales leader every quarter or so. Went through 7 in under 2 years. You better be quick on your feet to dodge, duck, dip, dive, and dodge all the BS. Every new leader has their "flavor of the month" on how to run the team so put on a neck brace to keep yourself from getting whiplash! Product is lacking and falling behind quickly and Nextiva thinks it can save itself with a quick AI tool here and there. You should ask them how long they've been trying to launch their "nex-gen" solution. There's a gate on the commissions with unattainable quotas. If you don't hit the gate minimum = no commission :) Their health plan does not cover any procedure or appointment related to fertility and/or family planning so if that's something that you are looking for, you'll be stuck paying out of pocket. The company 401k match is not fully vested until after you've been there for at least 3 years. "Flexible" PTO but with management crackdown, you're required to "request" the time off you take and it's up to management on if it's approved or not. They will micromanage you until you want to die.

Nextiva Response

3mo

Thank you for your time. We wish you the best on whatever comes next!

5.0

Mar 31, 2026

The best challenge of my career!

Vp of marketing

Recommend

CEO approval

Business Outlook

Pros

Very fast paced work environment where you get a PHD in product and marketing very fast. If you love a data-driven work environment and working with AI... This is the company you want to work for!

Cons

You must be ready to be held to a high standard when it comes to your work and be able to leverage data to make decisions.

Nextiva Response

3mo

You're right. Nextiva is packed with swiss army knife types. If individuals are eager to learn and evolve their skill set, they will by coming here. Thank you for igniting our momentum and being a key reason we continue to level up.

Viewing 31 - 33 of 1,144 Reviews

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Nextiva

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Constant firing

Poor management, poor product, poor vision

The best challenge of my career!

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