Nextiva reviews

3.6

61% would recommend to a friend

(1,144 total reviews)
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Tomas Gorny

67% approve of CEO

54% positive business outlook

Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food and snacks were occasionally provided, and the health benefits package was competitive compared to similar companies. Beyond those items, there were very few tangible perks or long-term incentives for employees.

Cons

There is no clear growth path or career development structure. Most accountability falls on lower-level execution staff, while leadership is largely disconnected from outcomes. Marketing leadership lacks strategic direction, resulting in poor-quality leads and ongoing pressure on Sales to perform without proper support. Executive leadership changes frequently, with roles turning over every few months, creating instability and shifting priorities. KPIs and expectations change often with little communication, making it difficult to succeed or feel secure. Everything is treated as “priority one,” which leads to burnout and unrealistic workloads. Compensation is not competitive, and pay and treatment appear inconsistent across employees. Mass Terminations often happen without warning, contributing to a culture of fear rather than trust. Every 3 months they would do a companywide termination length at the business did not matter.

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Nextiva Response
5mo
We appreciate the time you spent at Nextiva and the perspective you shared. Wishing you the very best and continued success in your next career chapter.
1.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

None product and culture is terrible

Cons

Zero direction Flawed product meant for smaller business Terrible leadership, expectations based on company product and tools make it impossible to reach unreasonable quotas. Non stop churn and terrible compensation packages.

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Nextiva Response
5mo
Hey, thank you for sharing your perspective and taking the time to leave a review. While we’re sorry this was your experience, we appreciate the time you spent at Nextiva and the feedback you shared. We wish you all the best moving forward.
5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the pros at Nextiva consist of a positive work culture, an immense room for growth and the opportunity to do great work.

Cons

No cons at all. It's been a blast working here !

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Nextiva Response
5mo
Hey Nextie, our culture is what it is because of people like YOU, and we’re grateful for the energy, talent, and heart you bring to the team. So glad to hear the first six months have been such an amazing experience, and we’re excited for what you’ll continue to build with us.
Viewing 58 - 60 of 1,144 Reviews

Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.