Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 138 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 122 reviews)); "Great team to work with and I made some really good friendships." ((in 58 reviews)); "Management is great to work with and wants to help." ((in 42 reviews)); "Great leadership in sales both old leadership and new." ((in 36 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"Cyclical layoffs and people mysteriously disappearing from the organization (frequently after 1" ((in 15 reviews)); "Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem." ((in 11 reviews)); "Blatant favoritism occurred." ((in 4 reviews)); "Management definitely plays favorites." ((in 3 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 3, 2026

Layoffs and Product Recycling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many good, well intentioned, smart people.

Cons

Layoffs multiple times a year. Hard to believe anyone is even left there. In every department. Was told we were "safe" and then laid off within a month. Recycling the same product that hasnt worked. Slow product adjustments. Dev doesn't seem to be in synch with people who would use the product.

Nextiva Response

5mo

Thank you for the time and impact you had during your years at Nextiva, and for sharing your feedback. Staying closely aligned with the customers who use our platform is something we care deeply about and continue to focus on as we evolve.

1.0

Jan 1, 2026

Horrible product - Sinking ship with no growth

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

- Typical stocked up fridges/snacks to keep you trapped - Mid pay compared to industry

Cons

- Tons of churn/layoffs in every department, but especially sales - would not be surprised if Nextiva went bankrupt in less than 2-3 years - Product is so bad and impossible to defend when speaking to customers or potential customers - Try to hint on culture and talk about a team like or “family environment” but it’s nothing family like, typical fake corporate jargon - promise promotions but they take forever, top talent ends up leaving for something better because Nextiva doesn’t know how to keep good employees, hence why they leave so often - CEO can’t even speak proper English and outsources hires out of the U.S. for cheap labor, and then customers hate it - certain reps get better territory and suck up to management for better deals

Nextiva Response

5mo

Hey Nextie, thank you for taking the time to share how you’re feeling. If this is your current experience, we don’t want you carrying it alone. We encourage you to connect directly with your manager or reach out to culture-staff@nextiva.com so we can better understand what’s not working and get the right people involved. We care about our teams and believe real conversations are how things improve. Let’s get dialogue going.

5.0

Dec 30, 2025

Love My Nextiva Family

Commercial account executive ii

Recommend

CEO approval

Business Outlook

Pros

I’ve been with Nextiva for nearly five years, and there’s truly no place I’d rather be. I love working alongside such an amazing team and embracing the constant challenge of change as we continue to evolve for the better. I also really enjoy partnering with our Small Business Clients and helping them achieve their goals.

Cons

I have no cons at this time.

Nextiva Response

5mo

Hey Nextie, reading this truly meant a lot. Nearly five years of commitment, growth, and showing up for our customers is something we don’t take lightly. Our culture and progress happen because of people like you who lean in, embrace change, and care deeply about the work and the people around them. Thank you for being such a meaningful part of Nextiva.

Viewing 61 - 63 of 1,144 Reviews

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Nextiva

Nextiva reviews

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Ratings by demographic groups

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Layoffs and Product Recycling

Horrible product - Sinking ship with no growth

Love My Nextiva Family

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