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      Nextiva

      Engaged Employer

      Nextiva reviews

      3.5

      60% would recommend to a friend

      (1,144 total reviews)
      avatar

      Tomas Gorny

      66% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      3.0
      Nov 13, 2015

      Nextiva

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and secondary benefits for individual employees. High sense of camaraderie with a very tight-knit familial structure.

      Cons

      Employees are grossly underpaid and under-appreciated. The upper management (CEO, owner, VP, etc.) goes out of their way to make it a great place to work, but are disconnected from the fact that the middle management seemingly cares nothing for its employees and sees them as extremely expendable commodities. The attempt to gloss over these issues by pushing the truly amazing culture that is present at Nextiva is admirable, but falls far short of actual improvement.

      avatar
      Nextiva Response
      10y
      Hi there, and thank you for taking the time to share your feedback about our company. We truly love the culture here, and appreciate hearing that you find value in the initiatives that we promote internally. Regarding your advice, it's always important to hear feedback, positive or negative. Thanks for sharing, and please reach out to our culture team with any specific ideas you might want to share.
      5.0
      Nov 3, 2015

      Solid Company

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment with lots of talented people.

      Cons

      Not really a "con", At this time I have no cons , everything went a lot easier than I thought, interview wise.

      avatar
      Nextiva Response
      10y
      Hi there, and thanks for leaving this positive review!
      2.0
      Oct 25, 2015

      Account Executive.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started w Nextiva in the Spring as an AE. You can do very well there, if you put in the work. I did and enjoyed some success. Call center type atmosphere and the VoIP sector was interesting to learn about. Quota was small. Managers were alright. Customer service is where we excelled.

      Cons

      A lot of dials; which for me, wasn't interesting. I didn't get me excited; I thought it would coming from outside sales, but it just didn't enthuse me at all. They are moving fast to high a lot of people. It hinders ability to hold onto leads. A lot of people poach customers and we're waiting for you to slip up. Quick turn cycle on customers, so building relationship was very different for me.

      avatar
      Nextiva Response
      10y
      Hi, and thank you for taking the time to leave your review. We agree that we excel in creating a unique customer experience, and we will continue to champion Amazing Service. Thanks again.
      Viewing 1036 - 1038 of 1,144 Reviews
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      ReviewsNextiva reviews

      Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.