Nextiva reviews

3.6

61% would recommend to a friend

(1,144 total reviews)
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Tomas Gorny

67% approve of CEO

54% positive business outlook

Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Dec 11, 2012

Leading the way

Recommend
CEO approval
Business Outlook

Pros

Nextiva treats people better than any company I've ever worked for. The perks are unlike any company and the office always has people working (and working hard). We continue to grow and just won the best places to work award for the second year in a row. I spent 15 hours on Saturday at the company Build-a-thon. It was a cool event in the office with a dj, food, prizes, a trip to vegas, and best of all we worked on projects and got things done. The team I work with here is like family. We hang out even when we aren't in the office. I'm Nextiva's #1 fan.

Cons

I love what I do and plan on staying at Nextiva for a very very long time. But....it's taken a toll on my life outside of the workplace. I think about Nextiva 24/7, ask my wife. I need to do a better job finding a balance. But as a company, whenever there is something wrong whoever raises his/her voice, it's heard and the situation gets turned around.

5.0
Dec 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Since beginning at Nextiva I knew there was something special here, there was an energy. I submitted my resume 5 times before being called in for an interview. Upon walking in, I had no idea what I was in for. I began my career in Technical Support as a Tier 1 technician. It was a lower position than I am used to but I could see the career opportunities from a mile away. Within 4 months I was promoted to Customer Success, a customer experience based department within Nextiva and I instantly gained a spotlight. The role had a managerial feel to it and I was suddenly providing valuable data about our customer's experience to our Executive Management team. The department grew and after about year of facilitating the department by myself I now have a team of 3. I now manage not only the Customer Success department but my role has expanded to promoting our "Amazing Service" culture as a whole. I am happy to go to work every day and there isn't one day that's the same as the next. There is always something to do and I'm always looking at ways to improve the experience for our valued clients and our employees. I list this as a pro because I want people to understand there is tons of room for career growth, the opportunities have not ceased. Not to mention I am provided food and drinks on a daily basis. Mojo Yogurt on Mondays, catered bagel breakfasts on Wednesdays and catered lunch every Friday. Not just pizza and subs, we have mom & pop quality food places from around the valley cater our lunches and they are amazing. Working at Nextiva is a pro in itself and I look forward to a long career here!

Cons

Perception is everything. My perception as a "glass half full" kind of person doesn't really allow me to look at cons in the negative way it's commonly viewed. Is there room for improvement in some areas, yes, but we can change it. Not everything is perfect but if you take on a positive approach and work towards the things that need improvement it will get done and things will continue to get better as the company continues to grow.

5.0
Dec 10, 2012

5 star rating

Recommend
CEO approval
Business Outlook

Pros

Health insurance Snacks always available Not corporate Free phone service Pay is good Mojo Monday Goals are reachable Amazing service Technology is good. I use it everyday

Cons

Hours are substantial I don't know everyone in the company People that don't fit in don't get fired quick enough

Viewing 1129 - 1131 of 1,144 Reviews

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