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      Nextiva

      Engaged Employer

      Nextiva reviews

      3.6

      61% would recommend to a friend

      (1,144 total reviews)
      avatar

      Tomas Gorny

      67% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Nextiva has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Oct 1, 2012

      Amazing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't emphasize the greatness of the people I work with. This is the biggest pro here. I'm nearing one year at Nextiva and everyone around me is smart, relatively young, hard working, lives near me and just flat out fun. The perks are solid. Great food, real culture, cool shirts, and random fun stuff. Like we just had a saxophone player surprise the office and play the sax for everyone. Even better, it was sexy sax man from the AGT and the youtube videos. Pure awesomeness. I come to work everyday with a smile and looking forward to the day ahead. This has been a great opportunity and I appreciate it.

      Cons

      It feels like a startup more than your typical corporation. While I do see processes and structure, I feel like things can and do change very quickly. Sometimes too fast. While I feel there are great people and hard workers here, I do get the feeling that we are running at 120% nonstop. This can get overwhelming. Food restocking can be slow at times. But when it's stocked. Wow.

      avatar
      Nextiva Response
      11y
      Hi there, Thank you for taking time out of your day to write a glowing review about Nextiva. We appreciate it! To touch on some of your points, yes, culture is very important to us. We have recently have expanded our culture department, which reflects our commitment to "pure awesomeness". We are a passionate group of people and are very fortunate to have people like you making Nextiva better every day. Thank you for your commitment to Amazing Service.
      5.0
      Sep 18, 2012

      An experience I highly value

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of positive things going on there. It's a nonstop work environment, no dull moments. I learned lots of business and work skills in my two years at Nextiva. They're building a customer focused culture and it's spreading well. I continue to use what I learned at Nextiva in my current job at Yelp.

      Cons

      Compared to others jobs I've had, Nextiva is the most intense. There's very little time for hanging out or relaxing there. This is a pro and a con.

      5.0
      Sep 4, 2012

      Great company

      Customer service - phone support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone I work with really cares about delivering amazing service. It's a team atmosphere and I've made close friends here. People are treated well. Great food all the time and fun programs. Free shirts. Opportunity to move up internally. Amazing.

      Cons

      Working in customer service, there are times where it can get frustrating. Some customers are rude and very demanding. I can see this being an issue with lots of companies. Nextiva and the management does a great job of making sure we are fair and keep customers happy. There are times where I'm asked to work overtime. Pay is extra but still tiring to work 10+ hours in a day.

      Viewing 1138 - 1140 of 1,144 Reviews
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      Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.