Is Nextiva a good company to work for?

Nextiva has an overall rating of 3.5 out of 5, based on over 1,275 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 60% of employees would recommend working at Nextiva to a friend and 52% have a positive outlook for the business. The best reviews about Nextiva have been left by employees working as Customer Support , Customer Service Representative and Sales Development Representative (SDR) .

Does Nextiva pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextiva employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nextiva. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Nextiva?

60% of Nextiva employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextiva 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nextiva?

Account Executive (113) , Sales (34) , Software Engineer (33) , Account Manager (24) , Customer Service Representative (21) , Marketing (21) , Customer Support (12) , Sales Development Representative (SDR) (12) , Sales Representative (12) , Customer Service (11) , Implementation Manager (11) , Inside Sales (11) , Sales Manager (11) , Senior Software Engineer (10) , Director (9)

What are the pros of working at Nextiva according to real employee reviews?

"They make you feel like you'll be successful and the culture really seems great." ((in 134 reviews)); "The work environment feels great and the people I`ve meet are awesome." ((in 120 reviews)); "Great team to work with and I made some really good friendships." ((in 65 reviews)); "The benefits overall are good and employees do feel valued here for their input." ((in 56 reviews)); "Great leadership in sales both old leadership and new." ((in 41 reviews))

What are the cons of working at Nextiva according to real employee reviews?

"In the past year there have been 3 rounds of layoffs reducing the work force and all the teams specially QA suffer this losses because the work load has tripled in some cases 1 single QA has to work with 3 different teams and inside each team there are different initiatives where all the team has to scramble to resolve." ((in 12 reviews)); "Blatant favoritism occurred." ((in 5 reviews))

What are employees saying about Nextiva layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nextiva layoffs and their outlook for job security at Nextiva in 2026.

What are the top reviewed Nextiva locations?

Scottsdale , Phoenix , New York , Arizona City , Washington , Los Angeles , San Francisco , Boston , Saint Peters , Glendale , Mesa , Ypsilanti , Tulsa , Raleigh , Dallas , Southlake , Houston , Richmond , California City , Costa Mesa , Irvine , Santa Monica , American Canyon , Menifee , Sacramento , Los Gatos , San Jose , Santa Clara , Santa Maria , Wethersfield

Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)

Tomas Gorny

66% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Mar 20, 2019

Great envirnment and great productivity👌

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely fun place to work, and management treated me with nothing but respect and care. I made alot of friends that I still communicate with, and have not one bad thing to say.

Cons

-Its a great environment everyone. -Nice and friendly. -Stress free and relaxed. -Great teamwork and leadership.

Nextiva Response

7y

Thanks for your review! We're happy to hear that you were well supported and respected by management and your team. Making friends at work is always a plus! We wish you all the best in your future career. If you'd like to share additional feedback, please email hr@nextiva.com.

5.0

Mar 2, 2017

Review and rating

Account executive

Recommend

CEO approval

Business Outlook

Pros

The opportunity to try different things and always being busy is why I’m still here. I keep learning new things. Dress code and the office is right for me.

Cons

There needs to be more on-boarding training for new employees. Training needs to be better. The first couple of weeks and in some cases months can be very confusing. Even information you need that’s related to your job isn’t readily available or easy to find. I think this needs to be fixed or we will face a growing problem and cycle of losing new employees. It’s also just bad for the business when people aren’t as knowledgeable as they should be. This is because one of the main things I’ve learned about this company is that you have to be self motivated and no one is going to be there to mentor you every minute. If you need support from your manager on a daily basis then you will fail. If someone reading this is thinking about joining Nextiva but uncertain and you know you need personalized attention then don’t waste your time by applying. It’s not the type of company for you.

Nextiva Response

9y

Thank you for taking the time to leave your review! We strive to continually improve our team members' journeys at Nextiva, and we always encourage them to share specific ideas that they may have. If you would like to share more details about your experience, please feel free to reach out to hr@nextiva.com.

5.0

Jul 11, 2020

Great benefits pay and time off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I am amazed at the benefits I get with my new job at Nextiva. They really go above and beyond to ensure that their employees are looked after. I’ve had 2 pay increases and a role change (a good one!) in the 8 months I’ve been here.

Cons

You have to invest in yourself, put your hand up and make sure you’re “seen” -- if you’re outgoing and extroverted you really benefit compared to being quiet and standing back. I think this is probably a little unfair.

Nextiva Response

5y

We appreciate your feedback and continue to learn and grow as a company. We are always looking for great talent and will be providing education on diversity and bias to help create a greater awareness of the value that different thoughts, backgrounds, and views bring to us individually and as a company. Our intent is to make this a part of our culture and not something we specifically focus on, but instead embrace and is a part of our culture. We would love to hear any further suggestions you have in this area by sending your ideas to People@Nextiva.com

Viewing 148 - 150 of 1,144 Reviews

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Great envirnment and great productivity👌

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