NiCE Tech Lead Technical Support Engineer reviews

3.5

91% would recommend to a friend

(36 total reviews)
avatar

Scott Russell

Not enough data to show CEO approval

99% positive business outlook

Tech Lead, Technical Support Engineer employees have rated NiCE with 3.5 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Tech Lead, Technical Support Engineer professionals have a good working experience there. NiCE is rated in line with the average (within 1 standard deviation) by Tech Lead, Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

36 reviews
1.0
Jul 18, 2017

They tried well, but failed

Recommend
CEO approval
Business Outlook

Pros

Work life balance, flexible working hours

Cons

1. They started with a spirit of core product company, but failed. All the policies are same as service based. 2. While offering, they will say that they will give joining bonus on top of CTC. People join NICE because of that. Later you will come to know that only 50% of bonus will be paid at joining time and rest 50% will be paid after 1 year. There is again a catch here, after getting the second half of bonus you will have to complete 1 more year in NICE. So, in total you have to serve 2 hours even if you dont want to. Stupid, childish policy makers. They should declare themselves as mutual fund company and broadcast the message 'please read the terms and conditions carefully'.

3.0
Apr 29, 2017

Tech Lead

Recommend
CEO approval
Business Outlook

Pros

Good team, helping manager & colleagues, niche domain

Cons

No work life balance for people working on different timezone, need to work in both general shift and work from home after regular hours. Poor payer. Higher management is not good in Pune office. Less leaves. No sick leaves.

4.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

work life balance, good people and managers, great work culture

Cons

not much, work might not be good depending on the product

Viewing 34 - 36 of 36 Reviews

Glassdoor has 3,228 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.