NiCE reviews

3.9

78% would recommend to a friend

(3,045 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Moving slow (if you like it) WLB Relaxed mostly

Cons

Bad salaries bonuses and raises No promotions Low trust on promises and management Low efficiency and a big corporate mentality

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NiCE Response
1mo
Thank you for sharing your feedback. At NiCE, we’re committed to building a positive work culture that supports a healthy work life balance. Our employee surveys consistently reflect strong confidence in the leadership of our managers. Moreover, our compensation and bonus structure remains competitive, and recent updates to our performance and rewards framework further support professional growth and total rewards. If you’d like to learn more or have questions, we encourage you to revisit our benefits communication or connect with your HR business partner.
4.0
May 6, 2026

Positive onboarding experience

Recommend
CEO approval
Business Outlook

Pros

The company created a positive first impression by making me feel valued and comfortable right away. Overall, the onboarding experience reflected a professional and employee-friendly work culture, and it made the transition into the organization very easy and motivating

Cons

Initial trainings sometime felt information-heavy

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NiCE Response
1mo
Thank you for your review. We’re glad to hear that your onboarding experience reflected our commitment to preparing new employees with all the knowledge and tools required to succeed in their role. While learning a new domain may feel overwhelming at first, we offer multiple learning programs and hands on projects to help new employees ramp up quickly and confidently. Wishing you continued success in your journey with NiCE!
4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great spot in the industry

Cons

Bleeding edge can be difficult to work in

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NiCE Response
1mo
Thanks for sharing your experience. NiCE is a fast-paced workplace where collaboration and hands on learning go hand in hand. We understand that working at the forefront of the industry can be both exciting and demanding, and we support our employees through a robust learning and development program. Wishing you continued success with us!
Viewing 52 - 54 of 3,045 Reviews

Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.