Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,045 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Apr 22, 2026

      Good w/l balance, pay is okay

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really good work/life balance. Management is good.

      Cons

      Hard to progress either financially or professionally.

      avatar
      NiCE Response
      2mo
      Thank you for sharing your experience. As a market leader, we hire top talent and ensure that strong contributors are recognized and rewarded. Our learning programs are designed to support a variety of roles, and we encourage employees to explore growth opportunities within the organisation through a strong internal mobility program. We encourage you to reach out to your manager or HR business partner for more information.
      1.0
      Apr 21, 2026

      -

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pantry was always well stocked.

      Cons

      Management was always running in circles and no idea what it was doing.

      avatar
      NiCE Response
      2mo
      Thank you for your review. Our robust sales support system offers extensive enablement training and guidance, helping teams earn competitive compensation and build rewarding careers. Our annual employee surveys also reflect strong confidence in the leadership of managers. We recommend reaching out to your HR business partner to discuss any specific concerns.
      5.0
      Apr 16, 2026

      If you like cutting edge technologies, this is the right place to be!

      Lead technical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

      Cons

      As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

      avatar
      NiCE Response
      2mo
      Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
      Viewing 58 - 60 of 3,045 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.