Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,214 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 213 reviews)); "Great environment and culture!" ((in 201 reviews)); "Good work culture and work environment" ((in 121 reviews)); "good benefits and on boarding process" ((in 84 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 126 reviews)); "They are cheap and salaries are low" ((in 113 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 68 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,046 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Apr 10, 2026

Average company. Good pay but not great leadership.

Specialist software engineer

Recommend

CEO approval

Business Outlook

Pros

It depends on project, Other than Actimize BU in Pune, rest is good..

Cons

Average company. Leadership is not mature.

NiCE Response

2mo

Thank you for your review. At NiCE , our success is driven by the strength of our products and our vision. Our annual employee surveys consistently reflect great satisfaction with the work culture and leadership. We wish you continued success in your career journey with us.

5.0

Apr 9, 2026

A great place to work & grow

Senior implementation engineer

Recommend

CEO approval

Business Outlook

Pros

My experience at NICE has been really positive. It’s a great place to work, especially if you’re looking to grow in the customer experience and automation space. The team culture is friendly and supportive, people are approachable, knowledgeable, and always willing to help. I’ve had the chance to work with some very talented colleagues and learn a lot along the way. There are plenty of opportunities to develop your skills, particularly with platforms like CXone, and the company encourages continuous learning. I also appreciate the overall work environment, which feels collaborative and respectful. Overall, I’d definitely recommend NICE as a place to work. It’s a stable company with good people, interesting projects, and solid opportunities for growth.

Cons

There is a lot to learn, especially with platforms like CXone, so it can feel slightly overwhelming at first. but it’s very rewarding once you get up to speed. Because the company is growing, things can evolve quickly, which keeps it interesting but may require some adaptability

NiCE Response

2mo

Thank you for your review. NiCE is a fast-paced organization that offers various opportunities to engage with cutting-edge technology. We’re glad to hear that your experience at NiCE over the years has been positive and that our learning and growth opportunities have supported your journey. Wishing you continued success in your career journey with us!

4.0

Apr 8, 2026

Nice place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture and benefits and opportunity to grow

Cons

Only top 20% performers will get good raise and bonus

NiCE Response

2mo

Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. Our compensation and bonus structure remains competitive, and recent updates to our performance and rewards framework further support professional growth and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!

Viewing 70 - 72 of 3,046 Reviews

Jobs at NiCE

AI Solutions Delivery

Social Media Strategy Manager (B2B SaaS)

Social Media Strategy Manager (B2B SaaS)

Strategic Partnerships Manager

Remote

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NiCE

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Average company. Good pay but not great leadership.

A great place to work & grow

Nice place to work

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