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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,046 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jun 9, 2023

      Going Downhill

      Staff instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule Frequent parties Nice desks Great people

      Cons

      No promotions No raises to speak of No value placed on training (my department) When our boss left, they didn't backfill but instead moved my team to the other training department. Within weeks that boss also left and we were moved again to a group that doesn't even do training. I loved all my bosses there, but it felt really unstable.

      avatar
      NiCE Response
      3y
      Thanks for your feedback. At NICE, we take great pride in empowering our employees to reach their full potential, with detailed onboarding and learning and development programs. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you success in your future career.
      1.0
      Jan 29, 2023

      It doesn’t matter what you do. It only matters what they think you’ve done

      R&d
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Old school thinking at its best. Top down culture.

      Cons

      It doesn’t matter what you do. It only matters what they think you’ve done. Leadership has no unity in business goals. Goals are not known until the end of Q1 but teams are held to meet goals with less than seventy five percent of time left in the year. Projects are given from c-level and not ran following agile methods. But we are told we are agile.

      avatar
      NiCE Response
      3y
      Thank you for your feedback. We believe that growing together at Nice CXone is essential for our success. Growth requires feedback, positive or negative. We are grateful that you shared your review with us. Our culture is very important to us and is a top priority. We believe if we can have a productive, fun culture; our employees can thrive in their careers at CXone. We strive to listen to all forms of feedback, and we truly appreciate your input in this GlassDoor review.
      2.0
      Jan 26, 2023

      Great Products- poor management

      Solutions sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers Great Products Great Compensation

      Cons

      Brutally efficient management Almost non-existent training Zero support

      Viewing 79 - 81 of 3,046 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.