NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Is a good place to make contacts.

Cons

These guys are outsourcing everything to Latin-America and India and to be honest this is a terrible company they put you to deal with a lot of crap, terrible project managers, they expect you to be the all expert on everything in technology, hostile environment the sell the idea that they are a team and everyone is there to help you, sorry but this is not true you are there alone dealing with the customer and their crappy software, please think twice before accepting a position in that company if you are in Colombia they won't hire you directly.

5.0
Dec 23, 2015

Great company

Recommend
CEO approval
Business Outlook

Pros

NICE is a great company. The people are amazing and the atmosphere is awesome. Is it hard sometimes? Yes. Is it busy? Yes. Will you get through it WITH your team and come out on the other side? Yes. The benefits are great! The compensation is on par if not better than most. The outlook is constantly getting better. The CEO and the people he surrounds himself with, know what they want to do and where they are taking this company, and it is exciting.

Cons

The Customer Support and Maintenance teams make it difficult on the sales teams, because they are lacking. The worst meeting is one where you go to an existing customer and talk about new things to buy, and the customer does nothing but talk about how terrible the "day 2" support is. I hope to see changes and something to be fixed in this area soon.

2.0
Dec 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Stable company. Nice environment (new office). Ability to work for a long time

Cons

Compensation is 20% lower than on market. Constant organization changes. To much buzz.

Viewing 2833 - 2835 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.