3.0
Aug 1, 2013
Recommend
CEO approval
Business Outlook
Pros
NICE is very knowledgeable in their areas of expertise giving great value to the customer. NICE cares about their customer satisfaction a great deal and will bend over backwards to accommodate the customer.
Cons
Employees can feel lost as sheep. When there are guidelines or processes, if the they can change on a daily basis. It seems almost every customization that is requested gets acceptance. Therefore it can be a nightmare to effectively build or support.