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Nooks

Engaged Employer

Nooks reviews

4.7

95% would recommend to a friend

(28 total reviews)

Dan Lee

100% approve of CEO

100% positive business outlook

Ratings by category

4.9

Career opportunities

4.8

Culture & values

4.7

Senior management

4.5

Diversity & inclusion

4.3

Compensation and benefits

3.7

Work/Life balance

Nooks has an employee rating of 4.7 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nooks employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

28 reviews
4.0
Jul 2, 2026

Solid product but struggling with rapid growth issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Industry leading comp, Great product, most teams are solid

Cons

So much growth in recent years that things are starting to break. uptime for product taking a hit, bad hires across multiple teams

4.0
May 2, 2026

Great company with competitive pay, but high burnout risk

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

- Great company trajectory - Pay is competitive compared to similar roles on the market - Fun product to sell and our customers usually really love us - The majority of people who work here are really great and fun to be around - Solid group of founders that are ambitious and have done a great job creating a sense of community across the company

Cons

- Your direct manager can make or break your experience (most of them are great, but not all of them) - The work often feels never-ending; most days I'm working at least 10 hours if not more; it's very easy to get burnt out and many do - Depending on your team, you might not be getting enough support and will have to figure things out on your own - There's often miscommunication or lack thereof between departments & this becomes more difficult to navigate as we continue to scale - We're heavily understaffed in multiple departments which is causing many of us to work over our capacity

Viewing 1 - 3 of 28 Reviews
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Glassdoor has 31 Nooks reviews submitted anonymously by Nooks employees. Read employee reviews and ratings on Glassdoor to decide if Nooks is right for you.