Nordstrom reviews

3.5

56% would recommend to a friend

(25,093 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
1.0
Jan 24, 2018

Do not waste your time

Recommend
CEO approval
Business Outlook

Pros

I loved this job because of the challenges I faced and how well I was able to exceed expectations.

Cons

Fashion was something I used to have a real passion for but they will kill that in you very quickly. It doesn’t matter how good your numbers are, if you don’t fit in, they will do anything to push you out. Including things that are very much illegal!!!!

avatar
Nordstrom Response
8y
We appreciate your feedback. We are sorry to hear that your experience was less than ideal. We take this feedback seriously, and would encourage you to contact the HR department immediately so that your concerns can be addressed. Please contact HR@trunkclub.com.
5.0
Oct 24, 2017

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling and getting time off is super easy if you give about 3 weeks notice. Most of the coworkers have a great attitude and are enjoyable to work with. Managers listen and respond positively to team input. Upper managment listens too by doing a twice annual employee survey to see where things can be improved. Although not every request is approved, I have seen many changes happen within a short time after each survey. The pay is better than other similar retailers. It is easy to change positions within the company if you express interest in advancement and you are a dependable person and team player. You earn PTO even as a PT employee after you've been with the company for a certain number of hours. Raises are automatic.

Cons

You only get paid twice monthly. The website they post your schedule on isn't mobile optimized and is frustrating to use much of the time. Because this is retail, sometimes there is high turn over and we are understaffed which makes more work for everyone. If you don't have a good attitude and are a team player, this will be very frustrating for you. Also, you may have to work holidays and have a varying schedule. If you aren't flexible and want a set schedule, this type of job is not for you.

1.0
Jul 14, 2017
Recommend
CEO approval
Business Outlook

Pros

You'll learn a great deal about customer service.

Cons

I spent 4 years working for Nordstrom and finally left....on a stretcher. The hours expected of you (management) were atrocious and the ways in which you are treated are simply appalling. I was pregnant with twins while working there and was told that "we can't treat you differently just because you are pregnant" (despite a doctors note stating that I was high risk) Therefore I was expected to carry heavy items up and down stairs from stockroom. A customer complained when she saw me on my hands and knees cleaning up tissue paper/forms from the shoe department snd I was reprimanded for not telling someone else to do it (even though my manager told me to) I subsequently lost one of the babies. Often times you are expected to "manage the sales floor" meaning you cannot leave your area so if someone fails to arrive for their shift (or at all!...high turnover!) you are stuck. I had a number of UTIs while working there because I was unable to use the restroom. I think one of the worst parts of the whole experience is that I was told (verbatim) "you'll have a hard time finding employment elsewhere" and was consistently degraded to the point that I BELIEVED I could do no better. Hence, why I stayed for 4 years. Finally the stress was too great and I had a healthy scare which prompted a nearby employee to call 911 and I literally left on a stretcher. After extensive testing including an EKG, it was determined that I was having an accrue stress response. For a retail job???? Really??? It was absolutely horrific. But here's the kicker....2 other employees were hospitalized that same month for stress- related issues.

Viewing 178 - 180 of 25,093 Reviews

Glassdoor has 26,180 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.