Nordstrom reviews

3.5

56% would recommend to a friend

(25,093 total reviews)

Erik B. Nordstrom and Peter E. Nordstrom

70% approve of CEO

47% positive business outlook

Nordstrom has an employee rating of 3.5 out of 5 stars, based on 25,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nordstrom employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

25K reviews
3.0
Jul 6, 2017

Analyst 3

Recommend
CEO approval
Business Outlook

Pros

Good work/life balance esp for a person with kids.

Cons

Lacking in meaningful work; medical benefits aren't so great; no bonuses except for leadership and engineers

avatar
Nordstrom Response
8y
Hello, Thank you for taking the time to share this feedback. We take pride in our employees’ work with the company, and strive to offer competitive compensation for their time. At the same time, we also strive to make each role on our team an engaging and rewarding one—and help each employee understand the value of their contribution to the company. As I am sure you know, technology roles are always changing, and I encourage you to visit http://about.nordstrom.com/careers/ to see if there are any open positions which may also be a good fit for your experience. Thank you again for your hard work; you can always reach us at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom
2.0
Jun 1, 2017

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Better pay than most retailers but you will not be full-time and most likely never get benefits.

Cons

This store seemed pretty good, but as I have noticed young people dominate even in management and some do a terrible job of managing people. Older workers are rare and so are men working here. This store has lost good people and there is a supposed "list" of people they want gone. I have noticed certain employees are constantly being called to "HR Office" by our dept manager for complaining about working conditions, how we are treated and favoritism. Instead of threatening employees with being sent home or being written up because they are unhappy at the treatment they receive at work - FIX the problem, but many at this store feel no one cares and after recent events they are even afraid to go to corporate HR. Some have spoken to HR but nothing happened. I feel that some I work with one in particular is that management is out to get this person. The management says not to gossip but they listen to gossip take it as absolute truth and say you are lying if you disagree. I had an incident not long ago where I was accused of saying something which I had not but my manager insisted that her source was good, therefor I was lying. I feel like I am stuck in a bad place here, and have been looking for a new job. My health isn't good because of the great anxiety of having to go to work, and constantly feeling like I have to watch my back. God forbid someone take something I have said out of context and run to the manager to say what I had said. This store has a little group of buddies that tell on others and probably hang out with at least 3 of our department managers. Managers should not be partying our hanging out with the employees - this is not high school. It is unfortunate that this retailer is a lot like other retailers in that you are not worth it to be given full time hours and you are easily replaceable so if you are unhappy there is the door. If I didn't have financial obligations I would have been gone months ago but I cannot find a job. I cannot leave until I do so. Some of use talk to each other because we feel there is not one there that cares. Mangers can be snippy and sometimes downright rude but one little thing like sticking up for yourself is a no, no. You are told you are being disrespectful and how dare you talk that way to a manger. Managers here rarely practice what they preach, respect starts with management. If you do that your employees will respect you for that. This is probably one of the worst work environments I have ever worked in.

1.0
May 7, 2017

hostile management

Recommend
CEO approval
Business Outlook

Pros

Great product and business platform. Nice discount. Amazing opportunity for tremendous growth.

Cons

The support team is run by young inexperienced leaders through no fault of their own. This was a start up that was acquired by Nordstrom that grew too fast. Instead of bringing in an experienced leadership and paying them market rate, they promoted young undisciplined entry level reps , continued to pay them entry level salaries to run the run. It created a hostile, high school like environment. The most high skilled workers leaving frustrated, the loud bully's being promoted. Reps going out to their car to smoke pot, drink..etc with no consequence. Reps having loud fits on the floor, coming in still drunk from the night before, mean, nasty gossip. Managers fighting with each other over petty items out in the open. High turnover rate. Many reorgs within a short amount of time. Sad situation. The entire culture is bad. It is not inclusive to the support team. Employees are not aware of the company's mission statement. Not even sure if Hautelook has one.

Viewing 181 - 183 of 25,093 Reviews

Glassdoor has 26,180 Nordstrom reviews submitted anonymously by Nordstrom employees. Read employee reviews and ratings on Glassdoor to decide if Nordstrom is right for you.